Head of International Claims

4 weeks ago

London, United Kingdom AXIS Insurance Full time

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

Head of International Claims

About AXIS

This is your opportunity to join AXIS Capital - a leading provider of specialty insurance and global reinsurance. We give people and organizations the confidence to take necessary risks in the pursuit of their goals and ambitions. Our strength is grounded in our people and culture, which encourages collaboration, diversity, and entrepreneurialism.

Life at AXIS
- Hybrid work model: We value work-life balance and offer flexibility to our employees through a hybrid work model
- Diverse and inclusive environment: We celebrate diversity and strive to create an inclusive environment for all employees
- Career growth opportunities: We are committed to your professional development and offer various opportunities for growth advancement
- Social impact initiatives: We believe in making a difference and support various social and

environmental causes

Contact

Andrew Darby

Global Talent Acquisition Lead

609 375 9108

AXIS is seeking a

KEY DUTIES & RESPONSIBILITIES

Managing within budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs, and properly accounting for expenses to achieve fiscal responsibility.

Establishing metrics and utilizing existing performance monitoring systems and data to provide quantifiable performance tracking to ensure quality and productivity.

Leading and fostering a transformation mindset supporting claims improvement and growth aligned to broader Axis strategies and growth plans.

Identifying claims processes and service models that need improvement aligning with the strategic goal of developing modern, efficient claims processes and service in collaboration with Axis International Claims Operations.

Ensuring all claims are managed and reserved in accordance with the AXIS claims handling guidelines and protocols and ensuring that Lloyd’s Claims Management Principles and Minimum Standards are met and exceeded.

Working closely with Xchanging claims services (XCS), other service providers and market members to ensure a premiere claims service to clients is provided and maintained

Building and maintaining key relationships with internal stakeholders
_e.g_., peers, underwriting, actuarial, ceded reinsurance, various executive management leaders).

Building and maintain key relationships with external stakeholders
_e.g_., brokers, insureds, regulators - including FCA and PRA, Lloyds Market Association, attorneys, auditors, reinsurers, vendors, TPAs and MGA/MGUs).

Working closely with product development and underwriting teams ensuring that coverage issues, opinions and experiences gained in claims process are shared with the overall goal of improving products, underwriting and claims handling.

Working closely with other departments within AXIS including actuarial, underwriting, finance and ceded reinsurance ensuring that critical claims information is shared and elevated in a timely and appropriate manner to enhance overall Axis performance.

Leading a performance enhancement culture by actively coaching and mentoring direct reports, providing regular feedback, and developing employees for broader roles and responsibilities that support professional growth and development and working collaboratively with HR Business partner support and guidance.

Recruiting, hiring, and retaining top talent as well as developing succession plans.

KEY SKILLS & ABILITIES:
10-15+ years of claims leadership and management experience focused on International Claims experience with commercial and specialty insurers, as well as:

- Demonstrated leadership, organizational, and management skills
- A good working knowledge of the London market and claims subscription process, including the use of CLASS, ECF systems and working in line with the IUA and Lloyd’s markets.
- Demonstrated ability to influence and collaborate at all organizational levels, both internally and externally as well as the ability to identify and resolve complex, disputed claims
- Excellent oral and written communication skills with the ability to deal effectively with people with conflicting expectations, differing opinions, and multiple viewpoints
- Relevant professional qualifications - ACII or equivalent
- Travel is associated with this role

Preferred Locations:
Lond

  • Senior Claims Adjuster, Marine and Energy

    4 weeks ago

    London, United Kingdom Claims Recruitment Services Full time

    **Senior Claims Adjuster, Marine and Energy** **London** We are currently recruiting for a Senior Marine & Energy Claims Adjuster on behalf of our client, a highly regarded Lloyd's Syndicate and (re)insurer with an excellent reputation within the market. **Key Responsibilities** - Adjusting, assessing and managing assigned Marine and Energy claims within...

  • Claims Team Leader

    10 hours ago

    London, United Kingdom Claims Recruitment Services Full time

    **Claims Team Leader (Italian Speaking)** **London** **Negotiable Salary + Excellent Benefits** We are currently recruiting for a Claims Team Leader on behalf of our client, an ambitious and highly regarded Lloyd's Broker with a strong international reputation. **Key Responsibilities** - Processing and monitoring claims, dealing with accounting issues...

  • Senior Casualty Claims Specialist

    3 hours ago

    London, United Kingdom Claims Recruitment Services Full time

    We are proud to partner with a market leading Lloyd's Syndicate, known for it's reputation in delivering exceptional value, customer service, and technical expertise to their customers worldwide. We are seeking a UK based Lloyd's / London Market Casualty Claims Specialist with strong US Claims expertise to join the claims team in Bermuda. As such, we are...

  • Claims Adjuster

    1 month ago

    London, United Kingdom Claims Recruitment Services Full time

    **Claims Adjuster - Bloodstock** **London** **Negotiable Salary + Excellent Benefits** We are currently recruiting for a Claims Adjuster on behalf of our client, an exciting insurer based in the heart of the city. The key purpose of the role is to handle a portfolio of Bloodstock, Contingency, Crisis Management and Fine Art Claims within a designated...

  • Head of Claims

    1 month ago

    London, United Kingdom HSBC Full time

    -Job description If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Our Wealth and Personal Banking business supports millions...

  • Marine Claims Adjuster

    1 month ago

    London, United Kingdom Claims Recruitment Services Full time

    **Marine Claims Adjuster (12 Month FTC)** **London** **Negotiable Salary + Excellent Benefits** Claims Recruitment Services is proud to bring this excellent job opportunity to the market with our client, a leading Lloyd’s Syndicate which prides itself on its truly global capability, enviable reputation, training, work/life balance, and career...

  • Senior Technical Claims Specialist

    3 hours ago

    London, United Kingdom Claims Recruitment Services Full time

    Senior Technical Claims Specialist London Negotiable Salary + Excellent Benefits Role Summary Managing highly complex Property and Energy Claims, working within specific limits of broad authority on assignments requiring a high degree of technical complexity and coordination, whilst also being recognised as a technical expert in this field. Key...

  • Deputy Head of Claims

    1 day ago

    London, United Kingdom Westpandi Full time

    Deputy Head of Claims (Eastern) - Job Description Department: Claims Reports to: Head of Claims (Eastern) Overall Role Purpose: To support and deputise for the Head of Claims in providing a first-class claims service to members for all classes of the company’s business to facilitate the fulfilment of the company’s business objectives. Key...

  • Deputy Head of Claims

    1 day ago

    London, United Kingdom Westpandi Full time

    Deputy Head of Claims (European) - Job Description Department: Claims Reports to: Head of Claims (European) Overall Role Purpose: To support and deputise for the Head of Claims in providing a first-class claims service to members for all classes of the company’s business to facilitate the fulfilment of the company’s business objectives. Key...

  • Property Claims Team Manager

    3 weeks ago

    London, United Kingdom Exchange Street Claims ltd Full time

    Property Claims Manager / Operational Lead (CD-47) someone who has experience in property claims, managing internal and external stakeholders effectively, can work in a fast paced, ever-changing environment and looks for opportunities to problem solve and improve service. This is a great opportunity for the right person looking to take the next step in...

  • International Claims Manager

    4 weeks ago

    London, United Kingdom Bruin Full time

    Ref: 36268Are you an experienced Claims professional looking to step up? Do you have experience handling International Property and Casualty Claims?We are working with a leading client of ours, a global Lloyds Broker, to source a Claims Manager to their ever-growing team.You will help to manage and oversee the APAC Claims Team, handling Property and Casualty...

  • Head of Claims

    1 day ago

    London, United Kingdom Westpandi Full time

    Head of Claims (People) - Job Description Department: Claims Reports to: Group Head of Claims Overall Role Purpose: To lead and manage a Claims Team, providing a first-class claims service to Members for all classes of the Company’s business. To facilitate the fulfilment of the Company’s business objectives. Key Responsibilities: Managing the...

  • Global Head of Casualty Reinsurance Claims

    4 weeks ago

    London, United Kingdom Avencia Consulting Full time

    Global specialty Reinsurer are recruiting for an experienced Claims professional to join their team in London. This is a fantastic opportunity for someone looking to step up into a leadership role. **The role** - Lead the global portfolio of claims, related sub classes, and complex claims, to generate strong business outcomes to loss ratio, capital, and our...

  • Interim Head of Claims

    3 weeks ago

    London, United Kingdom Taylor Root Full time

    We are thrilled to be supporting our motor insurance client with an Interim Head of Claims contract role! The successful candidate will join an existing function in a fast-paced start up environment and have responsibility for the motor claims operation. The role will involve a variety of tasks and objectives focused on minimising claims cost and improving...

  • Interim Head of Claims

    3 weeks ago

    London, United Kingdom Taylor Root Full time

    We are thrilled to be supporting our motor insurance client with an Interim Head of Claims contract role! The successful candidate will join an existing function in a fast-paced start up environment and have responsibility for the motor claims operation. The role will involve a variety of tasks and objectives focused on minimising claims cost and improving...

  • Interim Head of Claims

    4 days ago

    London, United Kingdom Taylor Root Full time

    Job Description We are thrilled to be supporting our motor insurance client with an Interim Head of Claims contract role! The successful candidate will join an existing function in a fast-paced start up environment and have responsibility for the motor claims operation. The role will involve a variety of tasks and objectives focused on minimising claims...

  • Property Claims Team Manager

    3 weeks ago

    London, United Kingdom Exchange Street Claims ltd Full time

    Property Claims Team Manager / Operations Manager (CD-134) Our client is looking for a Property Claims Operations Manager; someone who has experience in property claims, managing internal and external stakeholders effectively, can work in a fast paced, ever-changing environment and looks for opportunities to problem solve and improve service. This is a...

  • Head of Claims

    1 day ago

    London, United Kingdom Westpandi Full time

    Department: Claims Reports to: Group Head of Claims Overall Role Purpose: To lead and manage a Claims Team, providing a first-class claims service to Members for all classes of the Company’s business. To facilitate the fulfilment of the Company’s business objectives. Key Responsibilities: Managing the Claims Team by providing support and leadership...

  • Head of Claims Oversight and Governance

    2 weeks ago

    London, United Kingdom Eames Consulting Full time

    I’m currently working exclusively with a well-known and respected Global (Re)Insurer on the appointment of a Head of Claims Oversight and Governance. Reporting into the Chief Claims Officer, this is a newly created position that will play a pivotal role in driving business results through shaping and embedding effective reporting and governance across the...

  • Head of Claims Oversight and Governance

    4 days ago

    London, United Kingdom Eames Consulting Full time

    Job Description I’m currently working exclusively with a well-known and respected Global (Re)Insurer on the appointment of a Head of Claims Oversight and Governance. Reporting into the Chief Claims Officer, this is a newly created position that will play a pivotal role in driving business results through shaping and embedding effective reporting and...