Administration Support Officer

2 months ago

Leyland, United Kingdom Greater Manchester Mental Health NHS Foundation Trust Full time

To provide a comprehensive administrative support to the clinical staff and managers within the Health and Justice.

To maintain the office organisation and support all clinical staff working in the department.

To work effectively in providing multidisciplinary care, working with internal and external agencies.

We are looking for an enthusiastic administrator to join the Healthcare Team at HMP Wymott. You will be part of a team of administrators providing an administration service to clinicians and other health professionals. The post holder will provide an administrative function to all the Primary Care clinical team, carrying out general reception duties, including checking in patient details, answering the telephone, ordering ambulances, arranging interpreter services, legal administrative duties/invoices and dealing with routine enquiries.

In order to meet the needs of the Trust services, you may be required from time to time to work outside of your normal area of work. The Trust reserves the right to change your normal area of work to any other location within the Trust.

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 160 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
- To provide a comprehensive administrative support to the clinical staff and managers, including management of correspondence, typing of reports, letters etc.
- To carry out general reception duties, including checking in patient details, answering the telephone, ordering ambulances, arranging interpreter services, legal administrative duties/invoices and dealing with routine enquiries etc.
- To receive expected and unexpected visitors to the department and assist them as necessary to ensure their comfort and the completion of their business in the department. This will include staff from health services and other agencies and external visitors.
- To be responsible for the registration and referring of patient details, including data collection and inputting on the clinical system (TPP). To manage the medical records and register of patient medical notes and to maintain an up-to-date register of the current population insuring admission transfer and discharge information follows the patient pathway and report immediately to the managers any information that is missing.
- To take delegated responsibility for the allocation of healthcare appointments for patients referred to the healthcare service.
- To attend relevant meetings and be responsible for the taking and producing of minutes accurately, efficiently and to distribute appropriately.

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