Office Administrator

6 months ago


Leyland, United Kingdom Envirocare Maintenance Solutions Full time

Primary job is to support the customer service department.

Ability to close off issues and problem solve

Liaising with internal teams to ensure that client jobs are progressed

Raising quotes and sending to client

Invoicing and uploading to client portals

Raising notes/queries on the system ensuring they are checked regularly and closed/completed where possible. Checking with the team to ensure they are also up to date with their outstanding queries to avoid these being missed or falling out of SLA.

Chasing outstanding quotations that are yet to be approved/rejected

Assisting with issue escalations as needed

To actively solve any issues, having the ability to pinpoint the quickest action to get closure and pass on the correct information to the right people

**KEY SKILLS AND EXPERIENCE**

Strong administration skills

Experience in a customer focused environment

Excellent verbal and written communication skills

Excellent organisational skills

Commercially savvy and with the ability to think on their feet

Accurate inputting skills and a good knowledge of Microsoft Word and Excel

Friendly and confident personality

Ability to work on own initiative and to work as part of a team

Must be flexible as there will be some cross training to cover other staff members

Ability to remain calm in a busy environment

35 hours a week Monday to Friday 9am to 5pm with 1 hour unpaid lunch

**Job Types**: Full-time, Permanent

**Salary**: Up to £23,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Administration: 2 years (required)
- Data entry: 2 years (required)
- Microsoft Office: 2 years (required)
- Microsoft Excel: 2 years (required)

Work Location: In person


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