Principal Customer Strategy Consultant
2 weeks ago
**A revolutionary customer strategy, CX and insights consultancy underpinned by unique technology and data.**
**The employer**:
Our client is a revolutionary Customer Strategy, Customer Experience and Customer Insights Consultancy underpinned by a unique Customer Behaviour software platform.
- The business is in a phase of significant growth with a push to "scale at pace"
- Working with several major UK brands including leading names in financial services and retail
- Unique capability enhancing customer experience and customer growth working across technology, data analytics, business transformation and strategy
- Leadership and expertise across the end-to-end marketing process, from insight and strategy to execution and optimisation
- Innovative techniques that use company data to better inform strategy, decision-making, improve marketing investments, and automate processes
- A well-established and highly successful firm with 40+ employees
**The role**:
As a result of this growth, they are seeking to fill this key role of Principal Customer Strategy Consultant, reporting to the Head of Consulting.
- As Principal Customer Strategy Consultant you will work closely with senior stakeholders across their clients to deliver strategic insight and plans that identify and realise customer experience insights and strategic growth opportunities for the client
- You’ll use your commercial acumen to understand and respond to their priorities, developing a deep understanding of their challenges and opportunities
- Support the definition and delivery of the clients’ customer experience, retention and growth strategies and ensure they align to wider business strategy and have realisable benefit
- Identify insight using the firm’s technology to inform and develop growth strategy recommendations which can drive customer growth and commercial value.
- Define growth KPIs and measure the commercial impact of strategic programmes
- Support the Client Partner to achieve significant commercial value for clients and maximise the relationship with client stakeholder teams
- Key support to the Head of Consulting in leading and growing the practice.
**Why apply?**
- A newly created and varied role with a real opportunity to shape the scope and build the practice
- Not just strategy: really "make stuff happen" with leading brands
- Exceptional career opportunity: make a major contribution in a high growth firm seeking leaders of the future
- Genuinely unique technology led proposition using data to provide exceptional strategic customer insight
**You**:
- Strong analytical and data skills ideally as part of broader strategy experience
- Recent experience as a management consultant or customer strategy consultant gained in a blue chip consulting firm
- Experience of one or more of the key B2C sectors they operate in is desirable - retail, telco, retail banking, travel - with a deep understanding and knowledge of key consumer behaviour trends within these sectors.
- Good degree
**Location and mobility**:
Central London office with flexible working.
**Salary and package**:
£75,000- c£90,000 plus benefits
**WE REPLY TO ALL JOB APPLICATIONS **Please note that we will not send your CV to any third parties without your explicit consent.
**Job Types**: Full-time, Permanent
**Salary**: £75,000.00-£90,000.00 per year
Schedule:
- Flexitime
- Monday to Friday
Work Location: Hybrid remote in London
Reference ID: IN-6071-CS
Flextime
-
Customer Experience Strategy Consultant
4 weeks ago
London, United Kingdom Prism Executive Recruitment Full timeA revolutionary customer strategy, CX and insights consultancy underpinned by unique AI analytics technology and data. Our client is a revolutionary Customer Strategy, Customer Experience and Customer Insights Consultancy underpinned by a unique AI Analytics software platform. Working with several major UK brands including leading names in financial...
-
Principal Consultant
6 days ago
London, United Kingdom North of England Commissioning Support Full timeNECS Consultancy offers bespoke management consultancy expertise to a range of clients across health and social care, and we are recruiting a Principal Consultant to join our London Consultancy Team. You will also deliver internal initiatives which contribute towards the success of our Consultancy strategy, such as helping us to diversify our customer base...
-
Principal Consultant of Data
4 days ago
London, United Kingdom DataArt Solutions, Inc Full timePrincipal Consultant of Data & Analytics Strategy and Technology London Medium team (10-20 people) Other Position overview We are in search of a Data & Analytics Strategy and Technology Consultant who will work alongside a dynamic team to identify complex business problems and create solution-oriented strategies for some of the most recognized brands in...
-
Principal Consultant
1 week ago
London, United Kingdom Advanced Resource Managers Ltd Full timeOur client are an IT Consultancy who offers market leading technology solutions and IT managed services. They are seeking a Principal Consultant with strong Data Centre Migration experience. The Principal Consultant (DCM) is responsible for the high-quality delivery of consulting services to our customers, primarily focused on data center migration and...
-
ServiceNow Principal Technical Consultant
2 weeks ago
London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time**Direct applicants only** Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a ServiceNow Principal Technical Consultant with Konversational, you will be...
-
ServiceNow Principal Technical Consultant
2 weeks ago
London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time**Direct applicants only** Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a ServiceNow Principal Technical Consultant with Konversational, you will be...
-
ServiceNow Principal Technical Consultant
1 week ago
London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full timeJob Description**Direct applicants only**Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today.As a ServiceNow Principal Technical Consultant with Konversational, you...
-
ServiceNow Principal Technical Consultant
15 hours ago
London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full timeJob Description **Direct applicants only** Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a ServiceNow Principal Technical Consultant with...
-
ServiceNow Principal Technical Consultant
7 days ago
London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full timeJob Description **Direct applicants only** Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a ServiceNow Principal Technical Consultant with...
-
Customer Experience Strategy Consultant
15 hours ago
London, United Kingdom Bodhi Full timeJob Description Job Title : Customer Experience Strategy Consultant Hybrid working 2-3 days in the office per week Salary Bracket: £60k - £80k plus 10% bonus and benefits A Leading Data, Marketing Technology and Customer Experience Consultancy. We support our clients with first class service, unrivalled domain expertise, innovative propositions,...
-
Principal Cloud Strategy Consultant
7 days ago
London, United Kingdom Cortex IT Recruitment Full timeMy client is one of the largest providers of consulting and technology services, providing a collaborative, friendly and entrepreneurial environment. A truly global consultancy with offices based in central London and a broad client base of blue chip companies, the company operates across a variety of sectors and industries. Working within business analytics...
-
Principal Consultant
1 week ago
London, United Kingdom ARM Full timeOur client are an IT Consultancy who offers market leading technology solutions and IT managed services. They are seeking a Principal Consultant with strong Data Centre Migration experience. The Principal Consultant (DCM) is responsible for the high-quality delivery of consulting services to our customers, primarily focused on data centre migration and...
-
ServiceNow Principal Technical Consultant
2 weeks ago
Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time**Direct applicants only**Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today.As a ServiceNow Principal Technical Consultant with Konversational, you will be hands-on...
-
ServiceNow Principal Technical Consultant
2 weeks ago
Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time**Direct applicants only**Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today.As a ServiceNow Principal Technical Consultant with Konversational, you will be hands-on...
-
ServiceNow Principal Technical Consultant
2 weeks ago
Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time**Direct applicants only**Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today.As a ServiceNow Principal Technical Consultant with Konversational, you will be hands-on...
-
ServiceNow Principal Technical Consultant
2 weeks ago
Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time**Direct applicants only** Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today. As a ServiceNow Principal Technical Consultant with Konversational, you will be...
-
ServiceNow Principal Technical Consultant
2 weeks ago
Greater London, United Kingdom Konversational - The ServiceNow Customer Workflow Experts Full time**Direct applicants only**Successful business in the digital economy is not about an idea any longer. Implementation of the idea, crisp processes, seamless workflows that make customer experiences – these are the cornerstone of commercial success for any business today.As a ServiceNow Principal Technical Consultant with Konversational, you will be hands-on...
-
Principal Sustainability Consultant
2 weeks ago
Clerkenwell, Greater London, United Kingdom undisclosed Full timeWe're working with a specialised sustainability consultancy in search of a Principal Sustainability Consultant with a proven background in sustainability, gained from either consultancy or in-house sustainability positions. This individual must possess strong leadership and team management abilities. They excel in fostering client relationships,...
-
Principal Sustainability Consultant
2 weeks ago
Clerkenwell, Greater London, United Kingdom undisclosed Full timeWe're working with a specialised sustainability consultancy in search of a Principal Sustainability Consultant with a proven background in sustainability, gained from either consultancy or in-house sustainability positions. This individual must possess strong leadership and team management abilities. They excel in fostering client relationships,...
-
Customer Experience Strategy Consultant
1 week ago
London, United Kingdom Bodhi Full timeJob DescriptionJob Title: Customer Experience Strategy ConsultantDivision: Integrated Marketing GroupLocation: LondonHybrid working 2-3 days in the office per weekSalary Bracket: £60k - £80k plus 10% bonus and benefitsAbout the jobWho we are.A Leading Data, Marketing Technology and Customer Experience Consultancy. We support our clients with first class...