Receptionist

2 weeks ago


Winchester, United Kingdom Berry Recruitment Full time

Berry Recruitment are looking for receptionists in Winchester to join a well established health care organisation that provide a variety of health care services.

This is a temporary role paying £10.02 an hour. The shifts will most likely be Monday to Friday evenings between 18.15 and 23.30 and weekends 07:45-13:14, 13:15-18:14 & 18:15-00:14. - these may change dependant on clinician availability etc.

You will need an up to date Enhanced DBS for this role - the agency can order you this but will need certain documents which can be discussed once you have applied.

Please note this will be very different to a usual clinic - there will be no patients in the waiting room. Patients will phone as normal and tell the receptionists their symptoms and will be given an appointment (if needed). Then when arriving for theirappointment patients will wait outside and only come in to the clinic when told the clinician is free and will be buzzed in through a door to see the clinician. The patients will not be in close proximity to the reception desk.

PPE will be provided to all receptionists/clinicians and the area will be deep cleaned.

The duties will be:

- Monitoring the electronic booking system and book appointments
- Book patients in on arrival (only over the phone)
- Answer the telephone promptly and deal with any enquiries
- Perform receptionist duties as required by the team leader/line manager
- Ensure the reception area is kept tidy and all areas are safe
- Maintain confidentiality at all times

Skills & Experience
- Relevant reception, customer service or administration experience
- Sensitivity and empathy to different situations
- Ability to communicate effectively over the phone
- Ability to work without close supervision
- Ability to use Microsoft Office or other databases
- Enhanced DBS


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