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Winchester, United Kingdom Focus Resourcing Full time

Our client currently requires an **ad hoc receptionist/host** to cover a site in Winchester for approx 4 week 10am - 3pm Starting 3 Jan

Our client is a professional builder of high-end retirement homes, working on-site at our client, you will be ensuring the smooth running of the facilities and building strong relationships with clients and customers.

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**As the receptionist, you will be responsible for**:

- Providing a proactive customer focused service identifying and providing owners with information on the local area including key services, events, and places of interest
- Ensuring the maintenance within the development is of a high standard, undertaking day to day tasks personally and arranging and coordinating other maintenance through relevant high-quality local contractors
- Identifying and organising suitable social events and developing a community spirit
- Keeping the necessary records accurately and in a systematic way
- Maintaining the events and visitor's suite diaries
- Representing the company in a friendly, helpful, professional, and approachable way
- Ensuring all accounting for the development's budget is delivered in a completely transparent
- Taking the lead on managing Health and Safety at the development
- Actively support owners during the moving and settling-in process, ensuring the appropriate procedures are always followed.

**The successful receptionist / host, will have the following related skills / experience**:

- Strong experience in customer service/reception or facilities is highly desirable.
- Emotionally intelligent and ability to put themselves 'in the customer's shoes'
- Knowledge and a responsible attitude to Health and Safety