Workshop Controller

2 weeks ago

StocktononTees, United Kingdom Drive Motor Retail Ltd Full time

Join a successful team at Drive Motor Retail in Stockton-on-Tees

Are you a dynamic leader with a knack for team coordination and workload scheduling? Drive Motor Retail is looking for an experienced Workshop Controller to join our team. If you excel at motivating and pushing your team to deliver, this role is tailor-made for you

As a Workshop Controller at Drive Motor Retail, you will play a pivotal role in ensuring the efficient operation of our service centre. You will be responsible for bringing the team together, scheduling workloads and driving your colleagues to achieve their best performance, resulting in exceptional service and customer satisfaction.

Drive Motor Retail is an award-winning car and van dealership, representing the Vauxhall, Citroen and MG brands. We pride ourselves on our exemplary customer service and have won multiple awards as well as the motor trader “Customer Care” award in 2021. Our employees are at the heart of our accomplishments and we strive to make Drive Motor Retail a workplace that promotes rewarding, fun and progressive opportunities to its employees.
- Basic Salary £30,000 + Bonus
- 24 Days holiday + Bank holidays - Increasing with length of service.
- Discounted Shopping, Gym and Dining Benefits.
- Competitive Bonus Structures.
- Medicare cash plan for all employees and their children, which gives same-day access to an online GP, money towards health, wellbeing and dental care.

**Responsibilities**:

- Coordinate and allocate repair and maintenance work to the team
- Monitor work in progress and ensure timely completion, working towards departmental KPI’s that have been set.
- Motivate and encourage team members to achieve productivity and quality targets, this includes hitting the Workshop efficiency against budget.
- Liaise with customers to provide updates on their vehicle’s status
- Ensure the workshop adheres to safety and environmental guidelines.
- Assist with problem-solving and provide technical guidance when needed
- Maintain comprehensive records of work and inventory

**Requirements**:

- Proven experience in a Workshop Controller or similar role.
- Exceptional leadership and team management skills.
- Strong organisational and scheduling abilities
- Ability to motivate and push team members to achieve exceptional results.
- Excellent communication and interpersonal skills

**Job Types**: Full-time, Permanent

**Salary**: £30,000.00-£34,500.00 per year

**Benefits**:

- Bereavement leave
- Company pension
- Employee discount
- Employee mentoring programme
- Financial planning services
- Free fitness classes
- Free flu jabs
- Gym membership
- Health & wellbeing programme
- Private dental insurance
- Private medical insurance
- Referral programme
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Application question(s):

- To be considered for this role, you must have experience within a workshop controller role in an automotive environment, do you have this experience?

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: WC - Stockton

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