Workshop Controller
7 months ago
**Workshop Controller**
I am currently working with a well-known and highly rated client, based in Burton on Trent, in the recruitment of an experienced **Workshop Controller** to join them on a permanent basis.
The successful applicant will oversee my clients team of technicians and support team within the service department and deliver a full after sales experience to their customers, whilst maximising profitability and the sales of parts, labour hours, MOT, lubricants, tyres and subcontracted sales. You will be expected to manage workshop loading, utilisation, efficiency, productivity and quality of work.
You will be an integral member of the Service Team and deliver the very best customer service with clear vision to run an efficient and professional aftersales operation.
**This is genuine, exciting opportunity to work for an established and prestigious brand with genuine career progression**
**About the role**:
- Oversee technicians and support team within the service department
- Deliver a full after sales experience to customers
- Ensure maximum profitability on parts, labour hours, tyres etc
- Manage workshop loading, utilisation, efficiency, productivity and quality of work
- Provide effective and quality customer service
**Hours, Pay & Benefits**:
- Monday to Friday with some weekend availability
- Salary starting at £35,000 - added performance bonuses
- Car purchase scheme and discounted services for you and family
- Company pension
**About you**:
- NVQ level 3 in Vehicle Maintenance and Repair (essential)
- Full UK Driving Licence (essential)
- Vehicle aftersales experience (3+years)
- Workshop coordination/control/management experience (3+years)
- Skilled in all aspects of running a team and a high volume prestige workshop
- Excellent communication skills and a passion with enthusiasm to work with a prestigious brand
- Ability to work in a high pressured environment and have fantastic leadership skills that can drive a team forward
**Job Types**: Permanent, Full-time
**Salary**: From £35,000.00 per year
**Benefits**:
- Company pension
- Employee discount
- Health & wellbeing programme
- On-site parking
- Referral programme
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Burton-On-Trent: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Workshop Control/Managment: 3 years (preferred)
- Aftersales: 3 years (preferred)
Licence/Certification:
- NVQ level 3 in Vehicle Maintenance and Repair (required)
- Full UK Driving Licence (required)
Work Location: In person
Reference ID: WC - BUR
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