Food and Beverage Server
6 months ago
Job Summary:
We are seeking a skilled and friendly Floor Team Member to join our team. As a Server, you will be responsible for taking orders and serving our guests in a timely and efficient manner. Your excellent customer service skills and knowledge will contribute to creating a positive dining experience for our customers.
**Responsibilities**:
- Greet guests and provide them with menus
- Take drink orders and food orders from guests and relay them to the kitchen or bar staff
- Serve beverages promptly and accurately
- Provide recommendations on selections based on guest preferences
- Upsell additional drinks or menu items to enhance the guest experience
- Ensure that all orders are prepared correctly and delivered in a timely manner
- Handle guest inquiries and resolve any issues or complaints promptly and professionally
- Maintain cleanliness and organization of the service area
- Adhere to all food safety and sanitation guidelines
- Collaborate with kitchen staff to ensure smooth service flow
**Skills**:
- Excellent customer service skills with a friendly and approachable demeanor
- Basic math skills for handling payments and making change accurately
- Upselling abilities to promote additional drink options or menu items
- Ability to provide exceptional guest services by anticipating needs and exceeding expectations
- Hospitality mindset with a focus on creating a welcoming atmosphere for guests
- Ability to work as part of a team in a fast-paced environment
- Effective time management skills to prioritize tasks efficiently
If you are passionate about providing outstanding customer service in a dynamic hospitality environment, we would love to hear from you. Join our team and contribute to creating memorable experiences for our guests.
**Job Types**: Full-time, Part-time, Permanent
Pay: £7.50-£10.50 per hour
**Benefits**:
- Discounted or free food
- Employee discount
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Tips
**Experience**:
- Hospitality: 1 year (preferred)
Work Location: In person
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