Food and Beverage Server

5 months ago


Chester, United Kingdom S&S Public Houses LTD. Full time

Bar Waiter / Waitress Duties and Responsibilities:

- Welcome and acknowledge all guests according to company standards in a timely, friendly and efficient manner.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
- Taking beverage orders and serving them to guests on a timely manner.
- Always respond to guest requests in a timely, friendly and efficient manner.
- Should be fully aware of the menu along with its prices.
- Good knowledge of wine selection, wine service and Beer service.
- Take guest beverage or food orders and input them to the point-of-sale system.
- Establish rapport with guests to build loyal and satisfied customers.
- Pick-up food orders from kitchen and communicate to the chef regarding any special preferences or allergy.
- Replenish beverages and ensure guest satisfaction throughout the meal service.
- Be responsible for billing/credit card/payment and collecting feedback from the guest.
- Clear tables and prepare for service by polishing cutlery, glassware and crockery etc.
- Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas.
- Stock and maintain the bar with all the required supplies and inventory (eg: beer, wine, spirits, paper products, straws, condiments, glassware etc.)
- Always take responsibility for ensuring a positive guest experience.
- Attend daily briefings from management who will explain any special requirements for service.
- Perform any other assigned reasonable duties and responsibilities as assigned or as requested by Supervisors or manager.

**Job Types**: Full-time, Permanent

**Salary**: £5.28-£10.42 per hour

Expected hours: No more than 45 per week

**Benefits**:

- Discounted or free food
- Employee discount
- Sick pay

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Holidays
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person

Expected start date: 03/05/2021



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