IT Business Partner

7 months ago

Ipswich, United Kingdom Fred. Olsen Travel Full time

Fred Olsen Travel was established in 1988 with family values at its heart and knowledgeable staff across the board. As one of the UK’s most established travel companies, Fred. Olsen Travel provides outstanding customer service, choice and value for money through our six distinct specialisms, covering land, river and sea to go along with the multiple high street travel agencies dotted around East Anglia and the South Coast. Fred. Olsen Travel is also the UK general sales agents for Star Clippers, Amadeus River Cruises and American Cruise Lines. Our mission is to be a world class provider of travel products and services with a reputation for outstanding customer service, unrivaled choice, exceptional quality and value for money.

We continue to go from strength to strength and are now in a position to recruit a highly motivated and dedicated IT Business Partner to join the team based in our Ipswich Head Offices.

As IT Business Partner, you will be required to develop an in-depth knowledge of all internal IT systems and be the point of contact for all system issues including trouble shooting and the proactive supporting of the development of Company systems. Ultimately, you will become the companies 'superuser' of Traveltek, our internal booking system. The 'superuser' will develop a detailed understanding of the platform, it's strengths and it's weaknesses and how it needs to be configured to get the best performance across the business.

**Our values are**:
**Customer Driven**: We strive to look through the lens of each customer to ensure we continuously put their needs and expectations at the heart of everything we do.

**Valuing Diversity**: We believe differing views and experiences make us stronger. By working to create a representative and inclusive business, we can deliver the right solution to our customers in the right way.

**Investing in people**: We believe that by continuously seeking to grow personally and professionally develop our people, we can improve our future today.

**Winning Together**: We deliver our best outcomes and results when we all pull in the same direction, creating a positive team spirit where people feel valued, support each other and share in success together.

**Doing the right thing**:We pride ourselves on doing what is right and building trust in every situation with our people, customers and community.

Fred. Olsen Travel offers a range of company benefits including BUPA medical, Life Assurance, discounted holidays and cruises plus retail discounts and cash back incentives through our MyBenefits scheme.

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

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