Customer Service Assistant
3 weeks ago
Rthirteen are currently working alongside a fantastic, established business in their search for a **Customer Service Assistant** to join their team in Norwich. You will act as the key point of contact to customers, providing a high level of service and administrative support.
This is a permanent, full-time role working Monday - Friday. Parking is available onsite. The offered salary for this position is £19,500.
**Duties to include**:
- Developing and maintaining strong relationships with customers.
- Liaising with internal departments regarding contract matters.
- Ensuring a timely delivery of all service aspects.
- Ensuring accurate invoicing.
- Assisting customers with challenging issues and escalations where needed.
**You will have/be**:
- At least 1 year’s previous customer service experience.
- A great communicator who can build professional relationships.
- Super organised, able to use your initiative and to work in a fast-paced environment.
- Confident using MS Office and learning new systems
- Resilient with a positive can-do attitude
**How to apply**
- Recruitment Specialist at rthirteen recruitment.
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