Call Center Telephone Fundraiser

2 weeks ago

Holywood, United Kingdom Rapport Fundraising Full time

**TELEPHONE FUNDRAISERS**

**FULL TIME POSITIONS**

**Job summary**

A fantastic opportunity to join our rapidly expanding team in Holywood, Co Down. We work with high profile charities throughout the UK and Ireland.

You will play an important part in helping to generate much needed funds for many great charitable causes. We have part time positions available and we provide flexible working hours to suit all. We are looking for motivated and enthusiastic people to help make a difference

**Job tasks**
- To provide excellent service to all supporters in line with company standards.
- To ensure all relevant information is recorded on internal and external systems where required.
- To have a good understanding of the client on each campaign.
- To provide accurate information to the supporters.
- To select the appropriate outcome for each call.
- To work as part of a team with all staff to meet the company objectives.
- To take responsibility for own personal development in line with the monthly and annual performance objectives.

**Required Skills**:

- Excellent attention to detail.
- Accurate on PC.
- Excellent clear communicator.
- Flexibility will sometimes be required for this role.
- Happy to work alone however, you will have support during your shift.
- Telesales / Customer Service experience desirable

**Benefits of working for Rapport**
- Team nights out every quarter.
- Team Incentives.
- Competitive working hours.
- Competitive rates of pay.
- Spacious and bright working environment.
- Small Friendly team.
- Company pension provided.
- Ongoing training and development.

**Job Types**: Full-time, Permanent

Pay: From £9.81 per hour

**Benefits**:

- Casual dress
- Company events

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Performance bonus

Work Location: In person

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