Patient Pathway Coordinator and Clinic Administrator

1 month ago


London, United Kingdom Guy's and St Thomas' NHS Foundation Trust Full time

We are looking for an enthusiastic hard working patient pathway co-ordinator and clinical administrator to work part-time within the Children’s Community Nursing (CCN) Service.

The post holder will provide high-quality administrative support to the Patch CCN team and an asthma research trial (called TEAMcare) that members of the team will be delivering. This is an exciting opportunity to support innovative ways to improve asthma care for local children and young people and their families in Lambeth and Southwark.

Please note applicants will be expected to complete a Microsoft Excel assessment at the point of interview.

Interviews will take place on7 June 2023and will be face-to-face.

The Patient Pathway Coordinator and clinical administrator will provide high-quality administrative support to the Patch CCN team and the TEAMcare trial. By working closely with a wide range of clinical, academic and managerial staff, and providing high standard of administrative support, the post holder will ensure patients receive treatment as soon as possible and ensure trial patient recruitment targets are met.

The post holder is responsible for providing a high standard of professional and patient focused service and will support the Patch CCN service and TEAMcare trial on a day-to day operational basis. The post holder will often be the first point of contact for the TEAMcare trial and will be required to communicate in a professional and courteous manner. The post holder will answer general queries and explain information relating to the Patch CCN service and the TEAMcare trial.

The post holder will be expected to work in Becket House, SE1 7EU and potentially some community sites.

We passionately believe in promoting care and compassion to all our patients and provide a holistic child and family-centered approach to all the children and young people in our care. Colleagues working in administrative and clerical roles are a vital part of the Trust and provide essential support to our front-line services and the care we provide to our patients.

We are committed to diversity and inclusion, and creating a sense of belonging and fun for all our teams caring for women, children and families; as we continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs, we recognise the huge benefit of our workforce being reflective of the diverse communities we serve.

At Evelina London, we are reminded every day of how important life is, and how important it is to look after the health and wellbeing of our staff as they balance of responsibilities in and out of work. We are committed to supporting flexible working; we want to support you to work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. If it works for the service, we will do our best to make it work for you.

Please see the attached Job Description and Person Specification for details of duties and responsibilities.



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