Workshop Controller

2 months ago


Leicester, United Kingdom Parkway Volkswagen Full time

Due to expansion, Parkway Volkswagen are looking to recruit a Workshop Controller for their busy site in Leicester.

This is a fantastic opportunity to work for a long established, family run, reputable Main Dealer.

We are looking for a skilled, highly motivated individual to work as a key influencer with both the Service Reception and Parts Teams.

Key responsibilities will include:

- Assisting in maintaining progress information against job allocation to ensure all appropriate paperwork is completed to standard and passed on to the relevant teams
- Assisting and advising team members in dealing with technical and job-related problems
- Coaching the workshop apprentices as and when required
- Ensuring the customer always comes first
- Reviewing technicians and apprentices on a monthly basis
- Measuring workshop productivity and utilisation on a daily basis.

Workshop Controller Required Experience:

- Proven experience within a service department in the motor industry although Volkswagen experience is not required.
- An excellent understanding of systems and processes operated to within this environment
- A strong knowledge of Health and Safety
- Confident with dealing with people at all levels, be able to build an immediate rapport
- Excellent planning and organisational skills
- Comfortable in negotiating and influencing situations
- Lead by example to deliver an outstanding customer experience every time

**Benefits**:

- We offer a competitive basic salary of 28,000
- Uncapped realistic bonus scheme of £40,000 upwards
- Partially subsidised Volkswagen vehicle on a staff benefit scheme
- 24 days holiday, increasing up to 28 days based on length of service, plus Bank Holidays
- Company Pension Scheme
- Comprehensive training and support programme.

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£40,000.00 per year

Work Location: In person

Reference ID: W.C Leicester


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