Apprenticeship - Customer Service

3 weeks ago


Lancashire, United Kingdom the Best Jobs Full time

**Apprenticeship - Customer Service**

**Wage**: Starting on £6.00 - £10.00 p/hr

**Hours**: 37.5 Mon - Fri

The Customer Service Advisor’s main aim is to ensure exceptional customer service is provided in every situation and via every channel, and to enhance customer relationships and meet organisational and operational objectives.

They are responsible for ensuring the company delivers the highest level of customer service possible.

**Role and Responsibilities**
- Achievement and maintenance of agreed customer service levels and standards
- Providing advice and help to customers.
- Professionally communicate with other departments, suppliers and couriers.
- Issuing compensations or refunds to customers and maintaining accurate and timely records of this and

of correspondence or discussions with the customers.
- Liaise with customers to provide feedback on their customer service experience.
- Keeping abreast of developments and changes in customer service practices by reading pertinent journals, attending meetings and courses.

**Qualifications and Education Requirements**

A good general level of education is required.

GCSEs A-C / 4-9 in Math’s & English is essential

**Preferred Skills**
- Politeness, confidence, tact, patience, and diplomacy while dealing with complex problems.
- Motivational, listening, and problem-solving skills.
- Ability to produce creative ideas to improve customer service standards Personal Qualities - Excellent communication skills - Confident telephone manner - Personable and approachable when dealing with customers Future Prospects Subject to a successful apprenticeship there are lots of opportunities to progress with this company



  • Lancashire, United Kingdom Forbes Solicitors Full time

    Graduate Solicitor Apprenticeship (SQE)RoleOur SQE training programme takes the form of a Graduate Solicitor Apprenticeship and allows you to start working and earning at Forbes Solicitors after you finish university, while gaining qualifying legal work experience across a range of different legal teams before sitting the SQE1 and SQE2 exams to qualify as a...

  • Sales Administrator

    3 days ago


    Blackpool, Lancashire, United Kingdom Service Care Solutions Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...

  • Sales Administrator

    2 weeks ago


    Blackpool, Lancashire, United Kingdom Service Care Solutions Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key responsibilities...

  • Sales Administrator

    2 weeks ago


    Blackpool, Lancashire, United Kingdom Service Care Solutions Ltd Full time

    My client, an established and privately owned manufacturing business based in Blackpool have developed a reputation for delivering high quality products and high levels of customer service and satisfaction to their markets. Due to continued growth, they are currently looking to recruit a Sales Administrator / Customer Service Advisor. Key...

  • Senior MIS Officer

    5 days ago


    Lancashire, United Kingdom onlyFE Full time €27,956

    Senior MIS Officer - Apprenticeships Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. Salary: £27,956 per annum Hours: 37 Hours Per Week / 52 Weeks Per Year Contract Type: Permanent Job ref: SMOA1 Our College has nearly 700 people employed in a vast range of roles and feels more like a...


  • Blackburn, Lancashire, United Kingdom Eden Brown Education Full time €25 - €30

    Role: Business Administration and Customer Services Assessor Type: Full time, temporary or permanent Rate: £25 - £30 per hour Eden Brown Education are currently looking to recruit an enthusiastic Business administration and Customer Services assessor to work on behalf of a leading Further Education College in Lancashire. This is a full time...


  • Blackburn, Lancashire, United Kingdom Eden Brown Education Full time €25 - €30

    Role: Business Administration and Customer Services Assessor Type: Full time, temporary or permanent Rate: £25 - £30 per hour Eden Brown Education are currently looking to recruit an enthusiastic Business administration and Customer Services assessor to work on behalf of a leading Further Education College in Lancashire. This is a full time...


  • Blackburn, Lancashire, United Kingdom Eden Brown Education Full time €25 - €30

    Role: Business Administration and Customer Services Assessor Location: Lancashire Type: Full time, temporary or permanent Rate: £25 - £30 per hour Eden Brown Education are currently looking to recruit an enthusiastic Business administration and Customer Services assessor to work on behalf of a leading Further Education College in Lancashire. This is a...


  • Blackburn, Lancashire, United Kingdom Eden Brown Education Full time €25 - €30

    Role: Business Administration and Customer Services Assessor Location: Lancashire Type: Full time, temporary or permanent Rate: £25 - £30 per hour Eden Brown Education are currently looking to recruit an enthusiastic Business administration and Customer Services assessor to work on behalf of a leading Further Education College in Lancashire. This is a...


  • Lancashire, United Kingdom Better Placed Full time

    **Sector**: FMCG - **Contact**: Leah Ross - **Expiry Date**: 24 May 2023 - **Job Ref**: 52048_1682349141 Better Placed are pleased to be working with a UK much loved Food Production company and they are looking for a Customer Service Coordinator to join their team! **What's in it for you?** - Competitive salary - Hybrid working - 4 days in Lancashire...


  • Lancashire, United Kingdom the Best Jobs Full time

    **Customer Services Representative** **Location: Heywood, Lancashire** **Salary: £22,000 per annum** **Working Hours: Monday - Friday** **Are you a dedicated and customer-oriented individual seeking a rewarding career in the financial services sector? Look no further! Join our team at Horrox Cross & Wilkinson, a long-established insurance brokerage in...


  • Mellor, Lancashire, United Kingdom OnlyFE Full time

    Senior MIS Officer - Apprenticeships Contract Type: Permanent Our College has nearly 700 people employed in a vast range of roles and feels more like a community than a workplace, and this sense of collaboration is just one of the benefits of working here. Our College ensures its students have the latest skills, knowledge, and experience to excel in these...


  • Mellor, Lancashire, United Kingdom OnlyFE Full time

    Senior MIS Officer - Apprenticeships Contract Type: Permanent Our College has nearly 700 people employed in a vast range of roles and feels more like a community than a workplace, and this sense of collaboration is just one of the benefits of working here. Our College ensures its students have the latest skills, knowledge, and experience to excel in these...


  • Whitechapel, Lancashire, United Kingdom Soho House & Co Full time

    £13.50 per hour + Commission The Role... We are seeking an Apprentice Spa Therapist to join our East London team at Shoreditch House (E1 6AW) . As an Apprentice Spa Therapist, you will be delivering a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner for our members and guests....


  • Whitechapel, Lancashire, United Kingdom Soho House & Co Full time

    £13.50 per hour + Commission The Role... We are seeking an Apprentice Spa Therapist to join our East London team at Shoreditch House (E1 6AW) . As an Apprentice Spa Therapist, you will be delivering a variety of spa services (body treatments, massages, facials, waxing and manicure/pedicure) in a safe and comfortable manner for our members and guests....


  • Lancashire, United Kingdom Lancashire County Council Full time

    Salary £23,114-£23,893 Per annum | Full Time, 37 hours per week | **International Sponsorship **- this role is **not **open to international sponsorship Are you ready for a new challenge? Do you want a job that offers full training and ongoing support? A job that is flexible to support your work life balance? A job that is also rewarding, where you know...


  • Lancashire, United Kingdom Skipton Building Society Full time

    Hours: Hours: In a full time Branch based role; you will be working 36 hours flexible hours across Monday to Saturday to support operating hours in the branch. Salary: £22,464 Per Annum Closing Date: Wed, 29 May 2024 We are recruiting for a Customer Service Consultant within St Annes branch. You have the opportunity to join our team and...


  • Lancashire, United Kingdom Randstad Delivery (GBS) Full time

    Are you an experienced Administrator? Do you consider yourself to be personable and an asset to a busy team? Are you based in or around Burscough? We have a temporary Customer Service Advisor role available within DS Smith's packaging division. This role is ideal for someone with good IT skills and is approachable, proactive and a multi tasker. Role:...


  • Lancashire, United Kingdom CONNECTIONS THE RECRUITMENT SPECIALISTS LIMITED Full time

    **Customer Service Advisor**: - Job Reference: 1180899853-2 - Date Posted: 3 December 2023 - Recruiter: CONNECTIONS THE RECRUITMENT SPECIALISTS LIMITED - Location: Bolton, Lancashire - Salary: £23,000 to £25,000 - Sector: Administration, Business development, Creative & design, Marketing, Print, Sales - Job Type: Permanent We are looking for a bilingual...

  • Senior MIS Officer

    7 days ago


    Mellor, Lancashire, United Kingdom OnlyFE Full time

    Senior MIS Officer - Apprenticeships Salary: £27,956 per annum Hours: 37 Hours Per Week / 52 Weeks Per Year Contract Type: Permanent Job ref: SMOA1 Our College has nearly 700 people employed in a vast range of roles and feels more like a community than a workplace, and this sense of collaboration is just one of the benefits of working here. Our College...