Junior Content Designer

3 weeks ago

London, United Kingdom Department for Business and Trade - Digital, Data and Technology Full time

The newly created Department for Business and Trade brings together the business focused functions of the former Department for Business, Energy and Industrial Strategy (BEIS) and the Department for International Trade (DIT). Our joint expertise in trade and business provides us with a unique opportunity to unleash the power of UK businesses, reform regulation to reduce burdens and unlock post-Brexit freedoms.

**Job Description***

You will be expected to:

- Create, iterate, publish and manage high-quality, user-centred content.
- Make complex language and processes easy to understand.
- Use analytics, user feedback, and user research to evaluate and improve content.
- Build relationships with stakeholders to understand their goals and work with them to improve user journeys and content quality.
- Work on the development and implementation of content strategies.
- Review and improve processes and work with content publishing systems.
- Collaborate with UK and global marketing and communications teams.

Travel to your primary office location will not be paid for by DBT, but costs for travel to an office which is not your main location will be covered.

**Find out about life at DBT, our benefits and meet the team by watching our recruitment **video,** visiting our **website** or reading **our blog**

**Essential Skills and Experience**

You will need to have demonstrable skills and experience of:
Agile working (content design)
- Demonstrate experience of working in Agile teams, including an awareness of Agile tools and how to use them.
- Advise colleagues on how and why Agile methods are used to provide a clear, open and transparent framework in which teams can deliver.
- Adapt and reflect and be responsive to feedback.

Content concepts and prototyping
- Show an awareness of prototyping, from paper sketches to coded prototypes, and you can understand when to use them.

Stakeholder relationship management (content design)
- Understand who your stakeholders are and work to understand their needs.
- Understand the importance of managing relationships with your stakeholders.

Strategic thinking (content design)
- Support the creation and development of strategies and policies.
- Contribute to iterating and improving processes and guidelines.
- Understand how activities meet strategic goals.

User focus (content design)
- Show an awareness of user experience analytics and principles.
- Understand the purpose of user stories and focus on user-centred design more widely.

User-centred content design
- Demonstrate some experience in writing and editing digital content, and of using content management systems to publish content.
- Understand the importance of using data and evidence to make content decisions, and you know the right questions to ask to use data to shape and iterate content.
- Work well under supervision.

**Desirable Skills and Experience**
- Awareness of GOV.UK publishing standards and a good understanding of Government Digital Services (GDS) Service Manual.

**Personal Attributes & Skills**
- You can work collaboratively and independently after being given direction by more senior content designers.
- You can identify user issues and needs to content admin and publishing processes. You have the confidence to engage, inform and sometimes influence stakeholders, while contributing to the cross-government content community.

**Benefits**
- Extensive learning and development tailored to your role, with budget for training, qualifications or professional membership of a recognised body.
- An environment with flexible, hybrid working options such as condensed hours.
- A culture encouraging inclusion and diversity.
- A Civil Service pension with an average employer contribution of 27%
- Annual leave starting at 25 days per annum plus statutory bank holidays rising to 30 days with service.
- Three paid volunteering days a year.
- Employee benefits programme offering retail discounts, a season ticket loan for public transport, and a cycle to work scheme.

**How to Apply***

Sift will take place week commencing: Monday 27th November 2023

Interviews will take place week commencing: Monday 4th December 2023

At the sift stage for this role, we will assess your CV and personal statement against the essential skills and experience listed above, so please ensure these documents evidence these criteria. Your personal statement must be a maximum of 750 words. You can use bullet points and subheadings if you prefer. As well as evidencing the criteria you should also touch upon why you're interested in DBT and in this role.

**How We Interview**

At the interview stage for this role, you will be asked to demonstrate relevant Technical Skills and Behaviours from the Success Profiles framework. A role-specific list of these can be found below.

Applicants successful to interview stage will be asked to deliver a short presentation on the day.

There will be a technical element within the interview where you will be a

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