Content Designer

3 weeks ago

London, United Kingdom Salt Search Full time

Salt has partnered with a client in the public sector, who is looking for a Content Designer to join their multidisciplinary team. The Content Designer will be responsible for producing clear content, from working on a single piece of content or on the end-to-endjourney of a service to help users complete their goal.

You will take an active and engaged role in the design and development process, providing expertise in content and help to develop and transform a new design system as well as tone of voice guidelines when appropriate.

**Responsibilities**:

- Planning, designing and creating content for users that helps them get the information they need.
- Working closely with user research and other design disciplines to create accessible, useful signposting and information across products and services.
- Working cross functionally to assist other teams in their creation and maintenance of content, ensuring they understand best practice for content accessibility
- Define and create approaches to content design, including coaching others from across the organisation in best practice
- You will create content for products and services that makes them easy to use and understand, knowing content formats and how they can be used most effectively to aid user's understanding.

**Skills**
- Experience working in multidisciplinary teams
- Experience working as part of design teams with active working relationships with researchers, service designers and product managers
- Experience of building positive relationships with a range of both internal and external stakeholders
- Experience of writing, editing and publishing digital content with experience of using content management systems and content production processes to publish content.
- An understanding of service design, interaction design and design research principle and how content design works with different teams and disciplines
- Basic understanding and experience of web analytics tools
- Experience working with different content management systems
- Experience strategically creating consistent content across various user journeys
- An understanding of content concepts and prototyping.
- Good knowledge of the technologies used to build and operate digital services and an understanding of the different technical roles in a digital team.

If this is of interest, please send your CV to

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