Facilities Manager Soft Services

4 weeks ago

Musselburgh, United Kingdom Reed Business Support Full time

**Facilities Manager (Soft Services)**

**Based in Musselburgh**

**£35,000 - £39,500 per annum**

REED Business Support are delighted to be working with a highly-regarded organisation based in Musselburgh who are looking to recruit a Facilities Manager on a 6 month contract. There is scope for the contract to be extended or even made permanent so thisis a great opportunity to get your foot in the door of a fantastic company.
- 35.75 hours per week (Monday - Friday - flexi but largely 9-5)
- Immediate start
- Largely office based

**Key responsibilities:**
- Managing a multi-disciplinary operations team with performance management and effective leadership
- Managing the provision and delivery of soft facilities management services to ensure a safe working environment
- Helping to ensure high customer service levels are delivered across security, reception, travel and transport
- Support the Head of Facilities to manage, monitor and review policies and procedures across soft FM
- Working with external contractors where required, including developing and agreeing SLAs
- Problem-solving and troubleshooting issues faced by the operations team
- Contributing to the formulation of budget and infrastructure plans and supporting to ensure cost effectiveness
- Providing analysis and reports on the qualitative and quantitative success of the the operations team
- Maintaining good working relationships with a variety of internal and external stakeholders
- Ensuring compliance with Health & Safety policies
- Undertaking ad hoc project management as and when required

**What we're looking for:**
- Previous experience leading a team in a Soft Facilities Management role
- Proven management skills and ability to lead a multi-disciplinary team
- Experience of investigation, data analysis and reporting conclusions
- Excellent problem solving skills
- Good communication skills with the ability to negotiate and influence
- Ability to work effectively under pressure

**Desirable:**
- Professional qualification and membership such as RICS, BIFM, ISMI

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