Town Centre Support Officer
2 weeks ago
**Huddersfield Street Ranger**
Street Rangers operate in Huddersfield town centre. They are employed to work in a Huddersfield Town Centre. Street Rangers are out in all weathers visiting businesses, monitoring street activities, and providing quick in-person response to incidents across the entire Huddersfield BID area. They assist with a wide range of duties such as event management, fist aid assistance, jet washing and graffiti removal. They are
Street Rangers are based in offices at Market Avenue Huddersfield.
In this role the main duties can be summarised as follows:
- Must clear police vetting or similar as required by the company
- Communication with members of the public, providing directions, advice, and a general welcoming presence.
- Liaison with businesses, handling customer enquiries as they arise or referring these on to the relevant person/organisation.
- To provide a reactive jet washing service to Levy Paying businesses within the BID Zone, as well as carry out a program of street cleansing and jet washing to represent the “Attractive” element of the Huddersfield BID objective
- Provision of an extensive and daily uniformed presence around the town (and outskirts which fall within the Business Improvement District) in all weathers to maximise contact with businesses in the area. This is to be conducted on foot. This presence should aid impromptu communication with businesses and members of the public.
- Assist with pre-planned BID events and adhoc requests from close stakeholders
- Assist with the Hello Huddersfield unit
- Assist with BID projects which relate to our 4 Objectives as directed by the Huddersfield BID Manager
**Person Specification**
Essential
- Excellent all-round communication skills at all levels to include the public.
- Good attention to detail and presentation of work
- Ability to work on own initiative and as part of a team.
- Willingness and ability to follow operational procedures, as dictated by the company.
- Strong work ethic with flexible attitude to duties and hours.
- Good reporting skills.
- Confident and friendly personality.
- Ability to remain calm is pressurised situations
- Appropriate level of fitness for role
- **Full UK Driving Licence**
**Job Types**: Full-time, Permanent
**Salary**: £22,000.00-£23,500.00 per year
**Benefits**:
- Additional leave
- Company pension
Schedule:
- 10 hour shift
- 12 hour shift
- Day shift
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Huddersfield, West Yorkshire: reliably commute or plan to relocate before starting work (required)
Application question(s):
- Are you comfortable working within Huddersfield Town Centre and interacting with town centre visitors?
**Experience**:
- Customer Service: 2 years (required)
Licence/Certification:
- Driving Licence (required)
- SIA (preferred)
Work authorisation:
- United Kingdom (required)
Shift availability:
- Day shift (required)
- Night shift (preferred)
Work Location: In person
Reference ID: Town Centre support officer and ranger
Expected start date: 11/09/2023
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