Office Assistant Apprenticeship

7 months ago

London, United Kingdom IMPOWER Consulting Full time

**Location: On site - London (Farringdon), 1 day of college time (can be remote)**

**Salary: London living wage (£27,352)**

**Reporting to: Executive assistant**

**Working pattern: 4 working days + 1 training day (total 40hrs per week)**

**Training course: Level 3 Business administrator**

**Team: Business services**

**_

**About us**

IMPOWER is the country’s largest independent management consultancy, focussed exclusively on helping our public sector clients improve services for their local communities - and getting the best use of the public pound.

We understand that impactful and meaningful change cannot be solved sustainably through traditional, liner project management approaches. Our unique EDGEWORK methodology provides our clients with the skills, techniques and mindset to collaboratively solve the complex problems they face - and we have shown that IMPOWER’s way of approaching change has provided better outcomes for service users that have cost our clients less to deliver.

**About the role**

The Apprentice will join our Business Services function, supporting the Executive Assistant in managing and maintaining the office space while also providing administrative support.

You will be a key member of the team, ensuring the smooth operation of the office and company events. As such, you should have a passion for fostering a positive work environment and have the capacity to handle a number of different tasks at any given time, welcoming new challenges and communicating effectively.

You will be enrolled onto the Business Administrator Apprenticeship shortly after your start date. The apprenticeship takes approximately 15 months to complete and during this time you’ll achieve the skills, knowledge and behaviours necessary to develop a career within a number of different functions.

You will receive training and development over the course of your apprenticeship, whilst you will be fully supported to undertake and complete your studies, this programme does require personal commitment to study in your own time, in addition to your offsite training day.

**Main responsibilities**
- **Managing company events and meetings**: including People Friday (all company event), assisting with other events. Managing all aspects of booking (budgeting, accommodation, catering, venues for day and evening events); chasing RSVP’s and supporting with developing the agenda and content for the day including slide decks.
- **Overseeing the management of the office space**: liaising with building management, IT service providers and other suppliers; ensuring the office is well-equipped, clean and maintained; managing the meeting rooms and the desk booking system; responding to feedback and requests regarding the office space; inducting new staff to the office space; managing Printer contract and maintenance
- **Administrative support**: scheduling meetings with rooms and catering as required; Responsible for checking the company’s enquiries inbox, ensuring all incoming communications are sent to the right staff members in a timely manner; answering incoming telephone calls to the business and transferring to relevant team members. Supporting senior staff with adhoc administration tasks. Managing subscriptions (birthday’s and gifting, e cards etc).
- **Ordering office supplies**: organising grocery and kitchen supplies; managing coffee subscription; ordering stationery and office provisions.
- **Health and Safety**: acting as Health and Safety Co-Ordinator, liaising with our out-sourced Health and Safety Consultancy and ensuring the compliance of our Health and safety policy.

**About you**
- Maths and English GCSEs (Grade C/4 or above) or equivalent.
- Understanding and awareness of confidentiality.
- Highly motivated, with great integrity.
- Good verbal and written communication skills.
- Good attention to detail.
- Organised, with the ability to prioritise multiple tasks.
- Ability to work as part of a team.
- Creative and problem-solving skills.

**About our offer**
- Competitive salary, with a personal and company-based performance bonus
- 28 days annual leave (+ bank holidays), with buy/sell/rollover scheme
- Pension scheme
- Life assurance and Income Protection
- Medical and Dental Insurance
- Gym Subsidy contribution, including to online fitness subscriptions
- Parent, guardian, and carer friendly policies
- Discounts at a variety of high street retailers
- Regular training and development opportunities
- Paid volunteer/CSR days
- Regular team socials and celebrations (even virtual ones)

**About our commitment to Inclusion**

At IMPOWER, whilst we are committed to being an equal opportunities employer - our commitment to facilitating a safe, inclusive working environment doesn’t just stop at an Equality and Diversity Policy.

We are an organisation that is actively working towards anti-discrimination of any kind against race, gender, gender identity, sexuality, disability, age, religious belief,

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