Customer Sales Advisor

1 month ago


Chipping Ongar, United Kingdom Jewson Full time

**Do you have a passion for delivering sales? Are you a strong communicator who excels with customers, can confidently negotiate and build relationships?**

Our ambitious team in **Jewson** **Chipping Ongar (CM5 9HQ) **are looking for an enthusiastic and dedicated **Customer Service Advisor **who prides themselves on delivering first class service and aspires to really make a difference.

This role is working with Jewson Ongar as part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.

**Hours of work**:Monday to Friday 7.00am-5.00pm and alternate Saturdays 7:30am-12pm

**Is this role right for me?**

A great **Customer Sales Advisor** at Jewson is organised in their approach, showing good attention to detail so their work is accurate and reliable. As a methodical and approachable person, you will be able to work well on your own and take full ownership and responsibility for the work you do. You will be happy working in a fast-paced office and confident in dealing with a range of customers, either in person or over the phone.

**Hours of Work**: Monday-Friday 7:30am-17:00pm, every other Saturday 8:00am till 12 Noon

**Location**: Jewson, Greensted Road, Chipping Ongar, CM5 9HQ

**What will I be doing in the role?**

A great **Customer Sales Advisor** will help keep our business running smoothly and continue to build and develop customer relationships and sales opportunities. This is one of the key roles in our branches To support the business, you will;
- Manage and communicate with a designated portfolio of customers in our ledger
- Build strong rapport with your customers
- Communicate with other departments in the team to ensure prompt delivery of products
- Communicate with your customers in your existing ledger to identify upcoming projects and offer advice on what help we can provide
- Provide customer quotes ensuring they meet their requirements
- Ensure customer orders and queries are processed and answered in a timely manner
- Ensure that the branch is the best provider of customer service locally and nationally, as defined by the customer
- Continuously look for opportunities to improve product and industry knowledge
- **What will we offer you?**_

STARK Group are pleased to offer the following benefits:

- A competitive salary
- A discretionary bonus scheme
- Opportunities for career progression and development
- 31 days’ holiday (including bank holidays), plus the option to buy or sell additional days
- A defined contribution pension scheme
- Great discounts across high street chains, online stores and holiday agents
- STARK Life Assurance Scheme
- Access to a leading health and wellbeing portal

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Chipping Ongar: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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