Helpdesk Operator

2 weeks ago

Wakefield, United Kingdom Mid Yorkshire Hospitals NHS Trust Full time

An exciting opportunity has arisen for 2 dynamic and enthusiastic individuals to join our Operational Helpdesk Team at The Mid Yorkshire Hospitals NHS Trust as Helpdesk Operators

The Operational Portering Helpdesk Team provide a helpdesk service that enables wards and departments to access Facilities services. As a Helpdesk Operator you will assign work to our facilities teams using an IT based Task Management System

Previous experience of working in a healthcare setting or helpdesk environment would be desirable, although we will provide you with all the support and training you need to thrive in the role

The 2 posts available are:

- 1 x full-time position working 37.5 hours per week. Shift pattern is 5 shifts over 7 days with the range of shifts between the hours of 06.00am and 22.00pm

1 x part-time position working on Saturday to Sunday, 22.00pm to 06.00am, 15 hours per week (Pay is pro-rated for this part-time position)

*Enhancements paid for weekends and unsociable hours*

We also offer numerous benefits including a generous pension scheme, career and training opportunities, annual leave starting at 35 days pro-rata, including bank holidays, an onsite nursery, shopping discounts, discounted staff restaurant plus much more

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