Mortgage and Client Support Assistant
4 months ago
West End Mortgages are a multi award-winning mortgage advice provider and we are seeking a dedicated individual to join our team as a Mortgage and Client Support Assistant.
This is a part-time role with up to 20 hours per weeks offered, spread across 5 days, although we are willing to accommodate alternative flexible working hours and days. Our focus is on client care and professionalism; you will not be asked to carry out menial tasks are **no** strict KPIs here.
We are based in the Finnieston area, however, and the role is a hybrid position.
West End Mortgages provide a blue-ribbon service to our clients, ensuring a smooth and professional experience throughout the entire process.
**Responsibilities**:
- Process new business efficiently and accurately.
- Administer client files with meticulous attention to detail.
- Liaise with clients at every stage of the process, ensuring clear communication and support.
**Example Tasks**:
- Prepare recommendation reports for clients.
- Update client files and systems promptly and accurately.
**Requirements**:
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal abilities.
- Proficiency in administrative tasks and client service.
A minimum (ideally) of 2 years mortgage administration experience.
If you are looking to join a team dedicated to excellence in client service and mortgage support, we want to hear from you. Please submit your CV or contact Graeme at West End Mortgages.
**Job Type**: Part-time
**Salary**: £12,000.00 per year
Expected hours: 20 per week
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
**Experience**:
- Mortgage administration: 2 years (required)
**Language**:
- English (required)
Work authorisation:
- United Kingdom (required)
Work Location: Hybrid remote in Glasgow
Reference ID: Mortgage and Client Support Assistant
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