Desktop Support Engineer

1 month ago


Croydon, United Kingdom REED Full time

2nd Line Support/Desktop Support
Type: Full Time Permanent Role
Location: Croydon (with some travel to other sites) - predominantly on-site/in office role.
This is an exciting role to join a growing team who are pushing forward with modern workplace and cloud technologies. The business also offers a competitive benefits package.
Key Skills/Experience
- A minimum of 3 years' demonstrated performance as primary administrator for End User support systems
- Demonstrable experience of supporting Windows 10 and MS Office 365
- Good Problem-solving abilities, able to resolve most technical issues and concisely relaying issues for escalation to the migrations team
- Knowledge of Microsoft Desktop Operating systems - Windows 10 Image builds using SCCM
- Use of and understanding of IT Tools, Active Directory, Azure AD, Intune, and Exchange
- Experience of managing AV/VC environment
- Experience using ITSM tools such as ServiceNow
- Telephony Support

Desktop Support/Desktop Support Analyst/2nd Line/Second Line/Senior IT Engineer/2nd Line Support/Second Line Support/Desktop Support Engineer/Desktop Support Specialist/ End User Support/ End User Support Engineer



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