Recruitment Consultant

6 months ago


Harlow, United Kingdom Direct staff UK Full time

**About Us**:
Direct Staff UK is a leading provider of temporary staffing solutions, dedicated to connecting top talent with our esteemed clients. We pride ourselves on delivering exceptional service and ensuring our clients' staffing needs are met efficiently and effectively.

**Position Overview**:
We are seeking a motivated and detail-oriented Account Coordinator to join our team. This role is crucial in managing the relationship with our clients, ensuring that the temporary staff we provide are performing at their best and that staffing levels are consistently met. The Account Coordinator will be responsible for monitoring the performance of temporary employees, addressing any issues promptly, and maintaining open lines of communication with both clients and temps.

**Key Responsibilities**:

- **Client Relationship Management**: Serve as the main point of contact for our client, addressing their staffing needs and concerns.
- **Performance Monitoring**: Regularly check in with temporary staff to assess their performance, provide feedback, and identify areas for improvement.
- **Staffing Coordination**: Ensure the correct number of staff are supplied to the client as per their requirements, managing schedules and replacements as needed.
- **Issue Resolution**: Handle any performance or attendance issues with temps, providing coaching and support to improve outcomes.
- **Reporting**: Maintain accurate records of staff performance, attendance, and client feedback. Prepare regular reports for management and clients.
- **Communication**: Foster strong relationships with both clients and temporary staff through regular, transparent communication.

**Qualifications**:

- Previous experience in staffing, human resources, or a related field is preferred.
- Excellent interpersonal and communication skills.
- Strong organizational abilities and attention to detail.
- Ability to handle multiple tasks and work in a fast-paced environment.
- Proficiency in Microsoft Office Suite.
- Problem-solving skills and the ability to handle difficult situations with tact and professionalism.

Pay: £30,000.00-£32,000.00 per year

**Benefits**:

- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person


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