Service Advisor

3 days ago


Darlington, United Kingdom Pybus Recruitment Full time

**Role: Service Advisor (Car Dealership)**

***

**Basic Salary of Up to £28,000 (depending on experience) + upselling and customer service bonus - OTE of between £32,000-£40,000 + Benefits**

***

**Location: Darlington DL1 1RJ**

***

**Full Time and Permanent**

***

**Hours: Monday to Friday 8.00am-6.00pm (1 hour lunch) and alternate Saturdays 8.00am-12.00pm**

Our client has a turnover of approximately £250 million per annum and over 700 members of staff employed in 13 car dealerships and one dedicated service centre across the country, giving the business both a national presence and a local community spirit.

They offer a wide range of new cars and vans whilst providing a variety of used and manufacturer approved vehicles to suit any need or price range.

They are now actively looking to recruit for a Service Advisor for their Darlington dealership.

**Job Purpose**:
As a Service Advisor, you will be responsible for delivering a courteous and efficient reception ensuring a high standard of customer satisfaction. Ensuring high standards of quality workmanship and support continuous process improvement.

**Job Duties**:

- To greet all customers cheerfully and attend to their requirements promptly.
- To obtain and record full customer/vehicle details and accurate description of work to be carried out.
- To liaise with the Foreman/Service Manager on the progress of vehicles in the Workshop.
- To inform customers of any delay in completion (Complying with the Company Pledge)
- To maintain the Workshop loading system.
- To inform customers of any work which it has not been possible to carry out and arrange future appointment for completion.
- To prepare both cash and account invoices.
- To present cash customers with an invoice and receive payment before the vehicle is removed from the premises.
- To deal with customer queries and complaints.
- In conjunction with the Service Manager ensuring “Workshop loading” utilises full labour potential.
- To ensure that information required for Warranty items is recorded on the Job Card.
- To liaise with Parts Department regarding parts on order for vehicles in the Workshop/Service customers/forthcoming bookings.
- To file Job Cards and other documentation.
- Help achieve sales targets as set out by the Aftersales Service Manager

**About You**:

- Strong Customer Service / Administrative experience
- Flexible approach and a positive attitude
- Motor Trade experience is desirable but not essential
- Excellent communication skills
- Experience in a selling/customer service environment.
- Full driving licence
- Evidence of ‘Right to Work’ in the UK

**Company Benefits**:

- Healthcare Cash Plan
- Pension
- 24 days holiday + 8 bank holidays rising with length of service
- Discounted Gym, shopping and dining benefits
- Competitive bonus schemes


  • Service Advisor

    6 months ago


    Darlington, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors Nissan Darlington** Here at Bristol Street Motors Nissan Darlington we have a fantastic opportunity for a Senior Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering £30,000 basic...


  • Darlington, United Kingdom The Recruitment Source Full time

    We’re recruiting for Customer Service Advisors to earn £20,790 per annum. **Customer Service Advisor benefits**: - 28 days annual leave plus 8 public holidays - Option to buy/sell up to annual leave - Flexi-time and flexible working options available - Option to join the Civil Service pension scheme - Life insurance cover for 4 x annual salary -...

  • Service Advisor

    6 months ago


    Darlington, United Kingdom Lookers Plc Full time

    OTE: GBP £30,800.00/Yr. Overview: **Lookers Volkswagen Darlington** **Salary: £26,000** **basic depending on experience plus bonus** **Hours: Monday - Friday 08:00- 17:30, Saturdays on a rota basis** Lookers Volkswagen Darlington are recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of a team of...

  • Service Advisor

    6 months ago


    Darlington, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors SKODA Darlington** Here at **Bristol Street Motors SKODA Darlington**, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering up to £31,500...

  • Service Advisor

    7 months ago


    Darlington, United Kingdom Bristol Street Motors Full time

    **Bristol Street Motors SEAT Darlington** Here at Bristol Street Motors SEAT Darlington, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £30,000 basic salary...

  • Service Advisor

    1 day ago


    Darlington, United Kingdom Drive Motor Retail Ltd Full time

    Want to join a fun, rewarding and continually growing company? We’re so confident you’ll love being part of Drive we’re offering guaranteed earnings for the first 3 months. We are looking to recruit an Experienced Service Advisor to join our busy Aftersales team in Darlington. Drive’s performance has been continuing growth recognising the quality of...


  • Darlington, United Kingdom Pybus Recruitment Full time

    **Role: Service Advisor (Car Dealership)** **Basic Salary of Up to £28,000 (depending on experience) + upselling and customer service bonus - OTE of up to £30,000 + Benefits** **Location: Darlington, DL1 1RJ** **Full Time and Permanent** **Hours: Monday to Friday 8.00am-6.00pm (1 hour lunch) and alternate Saturdays 8.00am-12.00pm** Our client has a...


  • Darlington, United Kingdom Scania Full time

    Customer Service Advisor **Customer Service Advisor** **Location: Darlington** **Salary starting from £25,000 plus an excellent benefits package** **Working Hours: Rotating shift pattern Monday - Friday 07:00 - 15:30 | 08:00 - 16:30 | 10:00 - 18:30 and 1 in 3 Saturdays 07:00 - 12:00** - In-house training provided to support career progression - 25 days...

  • HR Service Advisor

    2 weeks ago


    Darlington, Darlington, United Kingdom HC One Full time

    **Company Overview**HC-One is a leading provider of high-quality care services, committed to delivering outstanding care and support to our residents. We are seeking an experienced HR Service Advisor to join our team, providing expert advice and guidance on employee relations matters.**Job Description**The successful candidate will administer HC-One's visa...


  • Darlington, United Kingdom Barclays Full time

    **Customer Service Advisor** **Darlington High Row** **Salary - £23,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...


  • Darlington, United Kingdom MM Staffing Solutions Full time

    We are looking for a number of customer service advisors for our logistics client based in Darlington. We have both full and part time roles available. The role involves; - Dealing with customer complaints. - Give customers information about products and services. - Speaking to new and existing customers verifying details or orders. - Liaising with drivers...


  • Darlington, United Kingdom Flatraterecruitment Group Ltd Full time

    Are you looking for a rewarding position in customer service? In this key role you will provide flexible customer service support, responding to a wide range of customer enquiries on virtually all services provided. If you take pride in the quality of service you provide with the ability to work to tight deadlines and can communicate well we would love to...


  • Darlington, Darlington, United Kingdom HM TREASURY Full time

    Job Title: Financial Services AdvisorWe are seeking an experienced Financial Services Advisor to join our team at HM Treasury. As a key member of our Banking and Credit Team, you will play a crucial role in shaping the UK's financial services policy.The successful candidate will have a strong understanding of the mortgage market, excellent communication...


  • Darlington, United Kingdom Jewson Builders Merchants Full time

    **The Role** 2 x Customer Service and Sales Advisor - Jewson Builders Merchant - Darlington Are you passionate about delivering first class customer service and experience? This role is working with Jewson part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the...


  • Darlington, United Kingdom The Skills Angels Full time

    We are delighted to be recruiting Customer Service Advisor for a major employer based in Darlington. The best bit - no experience is necessary! Are you someone who takes pride in building relationships and making a real difference to people lives? We are looking for people like you to join our frontline Customer Service Collections team as an advisor. You...


  • Darlington, United Kingdom Pareda Recruitment Full time

    A leading financial services company that operates throughout the UK is looking to recruit a number of experienced Customer Service Advisors on a permanent basis. The business is growing significantly due to major contract wins and offers a highly competitive salary, bonuses and excellent benefits. **Responsibilities**: - Taking incoming calls from...


  • Darlington, Darlington, United Kingdom Service Care Solutions Ltd Full time

    Job Opportunity: Mental Health Expert AdvisorAbout Our Client: Service Care Solutions Ltd operates in the mental health sector, delivering specialist care services across various settings. We're looking for a dedicated Registered Mental Health Nurse to join our team at our Darlington facility.Salary Information: The hourly rate for this position ranges from...


  • Darlington, United Kingdom Pareda Recruitment Full time

    A leading financial services company that operates throughout the UK is looking to recruit a number of experienced Customer Service Advisors. The business is growing significantly due to major contract wins and offers a highly competitive salary, bonuses and excellent benefits. **Responsibilities**: - Taking incoming calls from clients/customers with the...


  • Darlington, Darlington, United Kingdom Vertu Motors group Full time

    We are seeking a highly skilled Service Advisor to join our team at Bristol Street Motors Nissan Darlington. As a key member of our sales team, you will play a vital role in delivering exceptional customer service and ensuring that our customers leave our dealership completely satisfied.The ideal candidate will have previous experience of working in a...


  • Darlington, United Kingdom Pareda Recruitment Full time

    A leading financial services company that operates throughout the UK is looking to recruit a number of experienced Customer Service Advisors. The business is growing significantly due to major contract wins and offers a highly competitive salary, bonuses and excellent benefits. **Responsibilities**: - Taking incoming calls from clients/customers with the...