Digital Product Executive

2 weeks ago


London, United Kingdom Grosvenor Consulting Ltd Full time

We're currently searching for an experienced Digital Product Executive for a global education business. We're looking for someone with a wealth of experience driving CMS adoption and indepth knowledge of conversion rate optimization strategies to improveuser engagement.

**Responsibilities of Digital Product Executive**:

- Co-administer the team helpdesk, act on, and respond to tickets/requests in a timely and professional manner
- Be the first person that colleagues come to when they have CMS-related questions from regions and schools
- Provide appropriate CMS training, coaching, best practice sharing to regions and schools as needed
- Responsible for end-to-end delivery of content migration from the old to the new website
- Execute other website content updates as instructed by the team
- Liaise with stakeholders & intern project team to execute the above content updates accurately and efficiently
- Support Senior Product Execute to create a Conversion Rate Optimisation plan
- Be creative on testing ideas, responsible for hypothesis, measurement framework, and testing results
- Responsible for driving KPI performance and better web engagement

**Experience required for Digital Product Executive**:

- Bachelor’s degree in a relevant field.
- 3+ years’ experience in CMS/website related positions (agency or client side).
- Experience using Content Management System (Sitecore is preferred)
- Experience using project management tool, such as JIRA and Smartsheet.
- Experience using analytics tool, e.g Google Analytics
- Experience using CRO tool, e.g Google Optimize, VWO
- Passion for all things digital, product, UX and SEO
- Hands on approach to delivery and ability to work to tight deadlines.
- Strong proficiency with Microsoft Word and PowerPoint for producing reports and presentations.
- Good cross-cultural, interpersonal and communication skills to interact with diverse nationalities and cultures.



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