CRM Executive

1 month ago


London, United Kingdom Match Digital Full time

**CRM Executive**

**£25,000 - £30,000 + bonus + benefits**

**London**

**Flexible working (2-3 days in the office per week)**

**Our client**

We’re helping to grow a digital agency with a focus on digital transformation in the dental industry. Partnered with one of the world’s largest dental companies, our client crafts online experiences for dental businesses across the UK, building digital strategiesthat drive revenue.

Employee development is seen as core to their success and all employees are offered a training budget & support needed to grow with the business. Boosted by their current client growth trajectory, there is an opportunity to step into a leadership positionas the company develops.

**The role**

The CRM Executive will work across end-to-end CRM processes for all clients, including the end-to-end delivery of all CRM communications.

**As CRM Executive, you will**:

- Set up new CRM accounts, including pipelines and marketing automation.
- Build reports to optimise campaigns and future customer journeys, supporting with the development of CRM analytics.
- Test and implement new campaign ideas.
- Support the Product Owner with scenarios that drive retention and LTV.
- Ensure sandbox accounts are updated with latest features.
- Integrated the CRM with other cloud-based systems.

**A CRM Executive should have**:

- Hands-on experience with A/B testing and a data-driven approach to campaign optimisation.
- A test-and-learn mindset.
- Basic HTML / CSS skills.
- Strong organisation, project management and communication skills.

**The perks**
- 25 days holiday + bank holidays + your birthday off.
- Flexible working over Christmas / New Year in addition to holiday allowance.
- Bonus scheme.
- Wellbeing and mental health program.
- A budget for tailored learning plan, including industry events.
- Company laptop.
- Pension contributions.
- WeWork membership.

**Match Digital** specialises in connecting talented individuals with businesses in the digital, tech, media and marcomms industries.


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