Front of House Supervisor
4 weeks ago
We are looking for an experienced shift supervisor within a hotel/restaurant with a passion for excellent service and the ability to lead our Front of House team at The Falcon Hotel, situated in Uppingham’s historic Market Place.
**Responsibilities Include**:
- Creating a welcoming impression and building relationships with guests and customers.
- Having an extensive knowledge of the menu offerings, rooms and other services provided.
- Serving customers in a timely and professional manner
- Ensuring that all tasks, including cleaning responsibilities around the bar and back of house areas, are completed on each shift
- Ensuring that the bar area and any other customer facing areas are kept clean at all times
- Managing wedding and event set up
- Liaising with other HODs daily to ensure coherent day to day running of the hotel
- Managing functions and staff, creating good rapport with the guests
- Overseeing the service of the dining areas
- Locking and cashing up at the end of the day
**Essential Qualities**
- Good communication skills
- Excellent interpersonal skills
- Flexibility towards working hours
- Efficient and diligent in the work place
- Able to lead a team
- Prioritise the customer’s needs above all else
**What we offer**
- Great working environment
- Competitive salary tips
- Exciting role within a growing group
- Full involvement in all aspects of Front of House
- Encouragement and opportunity to take on continued education and training
- Ability and room to progress within the company and or group
Within the group we have a real passion for everything we do from rooms to food, drinks, conferences and weddings and we want to work with people who share and appreciate our passions and can add something extra to what we offer. If this sounds like you then contact us.
Salary - Dependent on Experience
**Job Types**: Full-time, Permanent
Pay: £23,920.00-£29,900.00 per year
Supplemental pay types:
- Tips
Work Location: In person
Expected start date: 29/04/2021
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