Administrative Assistant

2 weeks ago


Grantham, United Kingdom United Lincolnshire Hospitals NHS Trust Full time

An exciting opportunity has arisen for a highly motivated individual to join our friendly and dynamic pre operative assessment team. The successful applicant will have excellent communication, organisational and time management skills with the ability to work on their own initiative supporting the pre op team with all aspects of general administration duties
- Processing and maintaining patient documentation to include : photocopying, filing of documents.
- The making of patient clinic appointments.
- Retrieval and tracking of case notes which includes lifting and moving records, boxes and use of trolleys as required.
- Preparing notes for upcoming clinic appointments.
- To maintain adequate levels of general and stationery supplies.
- Recording and entering data using various different electronic systems.
- Answering telephone enquiries from patients and professionals including liaising with staff within and outside of the hospital.
- Adhere to Trust, Directorate and Departmental Policies including Health, Safety, Fire and Risk Assessment.
- Willing to embrace opportunities and undertake relevant training, developing skills as required.
- Meeting and greeting patients on arrival to the department.

Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people. We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.

Our Board have recently agreed a new vision statement - “Outstanding Care Personally Delivered” - stating their ambition for our Trust to be among the best.

We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from ‘Requires Improvement’ to ‘Good’. Our rating for caring remained as ‘Good’.

This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated.



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