Housekeeping Assistant

5 months ago

Birmingham, United Kingdom Apart hotel Full time

Job Advert

Are you passionate about hospitality and delivering magic guest service?

This is something that all employees at Aparthotel have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay.

Our wide range of employee benefits and personalised training and development plans ensure that our team **love where they work**. These include uniform, meals on duty, life insurance, magic rewards & treats, employee celebrations and staff social events, plus many more.

We now have an exciting opportunity for Self Checker/Public area Cleaner to join our Housekeeping Department.

As a Self Checker/Public area Cleaner, you will be required to **master the art of versatility** and **inject some energy** whilst completing a variety of duties. The main duties expected within the role are:

- Ensure that the guest bedroom is well presented and in accordance with Aparthotel Brand, Brand Standard and excellent operating standards as well as Mystery audit standards and to check all other bedrooms cleaned by the housekeeping team also reach this specification.
- Ensure that all items in room are of a high standard - clean, unmarked, no defects and to check all other bedrooms cleaned by the housekeeping team also reach this specification.
- Understand and abide by the standards for cleaning a stay over, departure and turn down. Ensure this is understood throughout the team and report to the Housekeeping Supervisor if training is required.
- To abide by the time allocated for cleaning and preparing guest rooms without compromising standards.
- Auditing vacant guest bedrooms to ensure they are to the expected standard for guest arrival.
- Throughout your shift, when the opportunity is available, to complete floor inspections to ensure corridors are clear of any obstructions, trays and other debris.
- To control all consumables (e.g. guest supplies) ensuring sufficient stock to service the business when required.
- Ensure that all public areas and facilities are cleaned to Aparthotel, Brand Standard and to maintain excellent operating standards as well as meeting mystery audit standards.
- Ensure that all public areas and facilities are clean, not scuffed and have no defects that the guest will experience.
- To ensure your trolley is well stocked with cleaning equipment, guest room supplies and supplied linen stock at the start of every shift. Ensure your trolley is replenished for the next shift.
- Only use cleaning products and materials that have been provided by the hotel and only use products from company agreed suppliers.
- To always keep the pantry and housekeeping storage areas tidy and organised.
- To abide by the time allocated for cleaning and preparing Front and Back of house areas without compromising standards

We are continually evolving, and our team do too, there is no red tape or corporate conflict with us

**We Evolve - You Evolve - We Grow Together**

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

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