See more Collapse

Call Handler

1 month ago

Billericay, United Kingdom MBA Full time

Fantastic opportunity to become a Customer Service Advisor for one of the largest insurance companies in the UK. The client prides themselves on providing an exceptional service for their clients, as well as ensuring the happiness and growth of their employees.

As a leading figure in the claim’s arena, it’s this same mentality that ensures their clients are happy and the client base grows. The Customer Service Advisor will be responsible for proactively managing clients repair instructions, administering tasks and adding value to the customer journey. Communicating with contractors, policyholders and clients to a high professional standard keeping them informed at key stages.

In return, the Customer Service Advisor will expect a salary of up to **£24,000, 26 days** paid annual leave, pension contribution, access to thousands of perks and discounts, optional health and wellbeing cover and life assurance at 4 x your annual salary.

**Role & Responsibilities**:

- Dealing with property repairs and organizing contractors to fix the damage
- Moving the claims through the system, making sure they are meeting SLA’s
- Dealing with escalations and complaints
- Reporting on claim progression

**Skills & Requirements**:

- Team player with the passion for helping others
- Proactive, with the ability to work with initiative
- Highly organized with strong attention to detail

Able to work as part of a team to ensure client SLAs

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Life insurance

Ability to commute/relocate:

- Billericay: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Call handling: 1 year (preferred)

Work Location: Hybrid remote in Billericay

We have other current jobs related to this field that you can find below

  • Call Handler

    3 weeks ago

    Billericay, United Kingdom MB Group Full time

    Fantastic opportunity to become a Call Handler for one of the largest insurance companies in the UK. The client prides themselves on providing an exceptional service for their clients, as well as ensuring the happiness and growth of their employees. As a leading figure in the claim’s arena, it’s this same mentality that ensures their clients are happy...

  • Call Handler

    6 days ago

    Billericay, United Kingdom MB Group Full time

    Fantastic opportunity to become a Call Handler for one of the largest insurance companies in the UK. The client prides themselves on providing an exceptional service for their clients, as well as ensuring the happiness and growth of their employees. As a leading figure in the claim’s arena, it’s this same mentality that ensures their clients are happy...

  • Inbound Call Handler

    4 weeks ago

    Billericay, United Kingdom Pure Resourcing Solutions Full time

    A financial services company based in Essex are currently recruiting for an Inbound Call Handler to join their specialist service team. **Working Pattern**: Hybrid working, 2 days in office & 3 days at home working. Monday to Friday 37.5 hours. 1 in 4 Saturdays required, which will be home working from 8am to 12 noon **Main Purpose of role**: To resolve...

  • Inbound Call Handler

    2 weeks ago

    Billericay, Essex, United Kingdom Pure Resourcing Solutions Full time

    A well established and growing financial services firm based in Essex are currently recruiting for an Inbound Call Handler to join their specialist service team.Working Pattern: Hybrid working, 2 days in office & 3 days at home working. Monday to Friday 37.5 hours. 1 in 4 Saturdays required, which will be home working from 8am to 12 noonMain Purpose of role:...

  • Call Handler

    2 weeks ago

    Billericay, United Kingdom MBA Full time

    Fantastic opportunity to become a Customer Service Advisor for one of the largest insurance companies in the UK. The client prides themselves on providing an exceptional service for their clients, as well as ensuring the happiness and growth of their employees. As a leading figure in the claim’s arena, it’s this same mentality that ensures their clients...

  • Call Handler

    3 weeks ago

    Billericay, United Kingdom MBA Full time

    Fantastic opportunity to become a Customer Service Advisor for one of the largest insurance companies in the UK. The client prides themselves on providing an exceptional service for their clients, as well as ensuring the happiness and growth of their employees. As a leading figure in the claim’s arena, it’s this same mentality that ensures their clients...