Parts Advisor

3 days ago

Urmston, United Kingdom Matt Burton Full time

Our client, a leading car manufacturer are currently looking for a Parts Advisor to join their luxury BMW dealership in Trafford.
We are looking for an experienced Parts Advisor from either a main dealer or independent environment to join our client's leading and well-established brand.
This is a great opportunity for an experienced Parts Advisor to join one of the UK's best brands, our client offers great progression opportunity's and benefits.
About the role
- Taking inbound calls from customers, advising and helping them in any way possible
- Order parts for trade and retail customers
- Notify customer on arrival to allow work to be scheduled and minimise parts stockholdings
- Helping coordinate the parts drivers
- Speaking to customers over the counter sourcing the right part for them
- Qualifying orders, checking information, and making sure all is correct
- Making sure all customers are happy with the service received
- Selling parts over the phone and over the counter
- Offer other products/services that may help the customer
About you
- Experience within an Automotive environment
- Be an experienced Parts Advisor from a Main Dealer OR Independent Dealer
- Can handle a busy workload and deliver on promises
- Enjoy working in a fast-paced environment and be able to keep up
- Understand the customer journey and deliver the best service possible
- Take great care and pride in your work
- Have excellent communication skills both F2F and over the phone
About the company
- Excellent basic Salary
- Realistic and uncapped OTE
- Ability to progress through internal promotion
- Manufacturer training
- Fun, friendly working environment
- Flexible progression based on your career aspirations
What's next?

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