Senior Service Advisor

5 days ago


Caernarfon, United Kingdom Moduron GP Motors Full time

**Sut y buasech chi’n hoffi cynrychioli busnes brysur a llwyddiannus a swfydledig ers 15 mlynedd? Mae Moduron GP Motors yn parhau i dyfu ac erbyn hyn yn chwilio am unigolyn brwdfrydig a chyfeillgar i ymuno a thim medrus wrth cynnig y safon uchaf posib o wasanaeth i ein cwsmeriaid. Byddech chi’n gyfrifol am delio gyda cwsmeriaid dros y ffon, trwy e-bost ac yn wyneb i wyneb yn trefnu apwyntiadau a gwneud yn siwr bod y dyddiadur yn drefnus o ddydd i ddydd. Bydd angen i’r unigolyn medru dilyn prosesau, cadw trefn ar y technegyddion, a gwneud yn siwr bod y garej yn rhedeg yn llyfn. Mae’r gallu i siarad ac ysgrifennu yng nghyfrwng y Gymraeg a Saesneg yn angenrheidiol i’r swydd yma.**

How would you like to represent our busy and successful business?

As an Independent Automotive garage, with two sites, we have earnt a popularity with our customers for being the best, and for dedication to keeping our customers safe.

Moduron G P Motors continues to grow, and we are looking for a new Service advisor to join our team, to organise the customers and technicians and keep the business running on schedule.

This role requires someone who is focused, determined, good with processes and comfortable talking about cars and vehicle repairs.

Start at 8.30am finish at 5.30pm.

**Requirements of the applicant**:
1. Confident in explaining vehicle repairs, translating Technician advice to customers.

2. The ability to act proactively and with limited direct supervision, while at the same time recognising when matters need to be referred to others.

3. A thorough understanding of customer service procedures, office systems and general processes and the ability to translate that understanding to ensure the effective working of the particular processes and systems of the organisation.

4. The written and oral communication skills in Welsh and English is necessary to initiate and respond to correspondence, to make thorough notes and to deal with other forms of communication.

5. The interpersonal skills necessary to sustain effective relationships on behalf of our garage with external bodies and with its suppliers.

6. The ability to work accurately with detailed information and to ensure that practical tasks are effectively implemented.

7. E-literate and competent in using PC/laptop and associated networks.

8. An enthusiasm for and interest in the motor industry and information and communication technology.

9. Present our style of customer service to develop relationships with customers.

10. Present yourself in a manner appropriate to the situation.

11.Develop own knowledge of our garage, its context and its services.

12. Suggest new processes and practices to accommodate new objectives and technological developments.

13. Develop daily work plans for job objectives.

14. Keep people informed of progress on key tasks.

15. Identify and highlight potential obstacles in achieving objectives and propose solutions where appropriate.

Ongoing training available and career progression for the right person.

Continuous salary reviews.

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company events
- Employee discount
- Flexitime
- Free parking
- On-site parking
- Store discount
- Wellness programme

Schedule:

- Flexitime
- Monday to Friday

Ability to commute/relocate:

- Caernarfon, LL54 6DB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- service advisor: 1 year (required)

Work Location: One location


  • Service Advisor

    11 hours ago


    Caernarfon, United Kingdom Just Recruitment Solutions Full time

    **Service Advisor Vacancy - Caernarfon - £30,000** Experienced Service Advisor - Prestige Franchised Dealership £30,000 OTE per annum As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service plans and...


  • Caernarfon, United Kingdom Smith and Reed Recruitment Full time

    **Vehicle Service Advisor** Sut y buasech chi’n hoffi cynrychioli busnes brysur a llwyddiannus a swfydledig ers 15 mlynedd? Mae Moduron GP Motors yn parhau i dyfu ac erbyn hyn yn chwilio am unigolyn brwdfrydig a chyfeillgar i ymuno a thim medrus wrth cynnig y safon uchaf posib o wasanaeth i ein cwsmeriaid. Byddech chi’n gyfrifol am delio gyda cwsmeriaid...


  • Caernarfon, Gwynedd, United Kingdom Hillarys Blinds Full time £25,000 - £35,000

    Product AdvisorEarnings potential: £30,000-£40,000 per annum.We are looking for an experienced Product Advisor to join our team of sales professionals in the home improvement sector. As a Product Advisor, you will have the opportunity to advise customers on a wide range of high-quality products, including Shutters.The successful candidate will have a...

  • Customer Advisor

    6 days ago


    Caernarfon, United Kingdom Boots Full time

    **Customer Advisor**: Caernarfon, Pool Lane Permanent Part-time **The importance of your role.** This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great...


  • Caernarfon, United Kingdom Sytner Group Full time

    About the roleSytner Group is looking for a motivated and committed Parts Advisor to join our team at Sytner BMW Cardiff.As a Sytner Parts Advisor, you will demonstrate a 'One Team' approach, and communicate effectively with both internal and external customers/suppliers.You will ensure that all requests are dealt with promptly, and support and assist...


  • Caernarfon, United Kingdom DMM International Ltd Full time

    **Job description** Mission Statement: “Together, each one of us will make a better, safer product for our customers” DMM is a company that designs, manufactures, markets, and sells high quality equipment for use in climbing, mountaineering, tree care, working at height, rope access and rescue. DMM strives to achieve the highest levels of quality,...


  • Caernarfon, United Kingdom Boots Full time

    Job Reference: 184654BR Caernarfon, Pool Lane Permanent Part-time **The importance of your role.** Fantastic customer care is at the heart of everything we do, and as a Trainee Pharmacy Advisor you’ll be part of helping patients feel good. It’s everything from the clear advice and care you offer them, to the wide ranges of dispensing services we...


  • Caernarfon, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 348848**Salary**: - £22,096 - £24,718- A Civil Service Pension with an average employer contribution of 27%**Job grade**: - Other- NPS Pay Band 2 National**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Full-time**Number of jobs available**: -...


  • Caernarfon, United Kingdom Pero (Foods) Ltd Full time

    **Cynghorydd Ymgysylltu â Cwstmeraiaid** Wedi’i sefydlu ym 1985, mae Pero yn gwmni teuluol sy’n cynhyrchu bwydydd anifeiliaid anwes o safon uchel o’n fferm ar odre Parc Cenedlaethol Eryri. Erbyn hyn, ar ol twf, rydym wedi symud i swyddfeydd newydd spon yn Penygroes, Gwynedd Mae gennym flynyddoedd lawer o brofiad yn creu ryseitiau holl-naturiol o'r...


  • Caernarfon, Gwynedd, United Kingdom Betsi Cadwaladr University Health Board NHS Full time

    Senior Clinical Psychologist Role:The Betsi Cadwaladr University Health Board NHS is seeking an experienced and skilled Senior Clinical Psychologist to join our team in North Wales. This is a rare opportunity for a highly motivated individual to lead our children's disability services as a Consultant Clinical Psychologist.As a key member of our team, you...


  • Caernarfon, Gwynedd, United Kingdom Ginger Recruitment Services Limited Full time

    Job SummaryWe are seeking a highly skilled and dedicated Senior Kitchen Executive to join our culinary team at Ginger Recruitment Services Limited. This role offers an exciting opportunity for an individual with a passion for delivering exceptional culinary experiences.The successful candidate will be responsible for overseeing the kitchen operations,...


  • Caernarfon, Gwynedd, United Kingdom Brook Street UK Full time

    Job Overview:BROOK STREET UK is proud to offer the position of Support Administrator for Probation Services. We are seeking a highly organised and motivated individual to join our team based in Wrexham. The successful candidate will be responsible for providing administrative support to a Senior Admin Officer, inputting data onto probation systems, and using...


  • Caernarfon, United Kingdom Brook Street UK Full time

    Join our dynamic team as a Temporary Case Administrator - National Probation Service! We are looking for a reliable and detail-oriented individual to support our administrative functions.About the Role:Provide administrative support to the Senior Admin OfficerContribute to the maintenance of accurate records and dataWhat You Will Need:Experience working in...


  • Caernarfon, United Kingdom Caretech Full time

    CareTech is a person-centred Care Company, which provides quality of care to children and adults. We enable children, young people and adults with complex needs to make their own life choices, and to develop confidence and independence to live, learn, thriveand engage, building a better future. We refer to this as Extraordinary Days, Every Day. **£500...


  • Caernarfon, United Kingdom Betsi Cadwaladr University Health Board Full time

    The opportunity has arisen for the recruitment of a Senior Health Care Support worker to support children with complex health care needs. We are looking for a highly motivated and competent support worker with a relevant level of education and training to join our Specialist Children’s Complex Care Team BCUHB WEST. The team is part of a wider children...


  • Caernarfon, United Kingdom Caretech Full time

    CareTech is a person-centred Care Company, which provides quality of care to children and adults. We enable children, young people and adults with complex needs to make their own life choices, and to develop confidence and independence to live, learn, thriveand engage, building a better future. We refer to this as **_Extraordinary Days, Every...


  • Caernarfon, United Kingdom Betsi Cadwaladr University Health Board Full time

    The opportunity has arisen for the recruitment of a Senior HCSW to support children with complex health care needs. You will work in the community, at home or at school to provide practical nursing care for a child with specific healthcare needs and others presenting with a range of complex healthcare conditions including life-limiting/life-threatening...


  • Caernarfon, United Kingdom Kaleidoscope Project Full time

    **WE DO NOT ACCEPT APPLICATIONS VIA INDEED, PLEASE APPLY VIA OUR WEBSITE ONLY**: **Reports To**:Senior Resilience Worker / North Wales Recovery and Resilience Manager **Location**:Primary Base will be in Police Custody Suite - Maesincla Lane, Caernarfon, Gwynedd, LL55 1BU. - The role will be Gwynedd/Anglesey based with occasional travel to other Counties in...


  • Caernarfon, Gwynedd, United Kingdom Brook Street UK Full time

    Brook Street UK is proud to offer an exciting opportunity for an administrative support professional to join our team in Wrexham. As a key member of our team, you will provide administrative support to the admin team, supporting the Senior Admin Officer with various tasks including data input into probation systems.Key responsibilities include:Providing...


  • Caernarfon, United Kingdom Specsavers Full time

    **Trainee Optical Assistant** **Location: Caernarfon** **Salary: Starting £19,142.50, depending on experience, plus monthly bonus after probation** **Full time 38.75 hours, 5 out of 6 days - Will include Saturday working (not every)** **Full Training and development available** Join our team as an Optical Assistant, and you’ll discover why at Specsavers,...