Area Operations Support

6 months ago


Birmingham, United Kingdom Securitas Full time

**About the Role**

**We have an exciting opportunity for a self-motivated Area Operations Support to help build, develop, lead and retain a team of Officers and Supervisors on one of our biggest contracts in Securitas.**

**The Area Operations Support will accurately roster all officers, ensuring sufficient cover for all absences whilst maintaining we meet our service levels agreements. Provide administration support for all areas in this contract, supporting operational teams in ensuring compliance with all company, contract and statutory policies and processes.**
- **Monday to Friday**:

- **£26,500 per annum**:

- **40 hours per week**:

- **3+ years Security Experience**:

- **SIA - Essential**

**Your responsibilities will include**:

- Provide operational and administrative support to the Branch Managers by maintenance of records contracts, IT systems and general office duties
- Be the first point of contact for security personnel queries.
- Update assignment instructions, site documentation and maintain customer information as required.
- Assist with recruitment, ensuring staffing levels meet the agreed service levels and all recruitment is completed in a timely manner in accordance with company policy and procedure.
- Ensure training courses are arranged and all personnel have undertaken the appropriate training, for example, SIA licences.
- Support management with taking minutes in required meetings, correctly storing all documents, and assisting branch’s direct and indirect costs.
- Staff rostering, minimising pay queries, ensuring no dropped shifts and that accurate invoices may be produced and dispatched within required timescales.
- Processing uniform requests, tracking dispatch and delivery and achieving closure for audit purposes.
- Building management responsibilities as and when required.
- Any other duties as directed by the management team.

**Essential Skills**
- **Right to work in the UK, 5-year check able history and pass necessary security vetting, such as Enhanced DBS etc.**:

- **SIA licence**:

- **3+ Years experience**:

- **Previous experience in Security or similar role.**:

- **Ability to work under own initiative, prioritise workload and build positive relationships.**:

- **Strong customer service and organisation skills.**:

- **Excellent communicator, both written and verbally.**:

- **Good standard of IT skills with knowledge of Microsoft packages.**:

- **Excellent attention to detail and able to work with confidential information.**

**Company Benefits**

Health & Wellbeing
- Company pension and advice and planning
- Life assurance scheme
- Discounted gym memberships
- Wellness advice and support, including financial, emotional and physical
- Dental and Physical Health Plans

Lifestyle Benefits
- Cycle to work scheme
- Car lease and new car purchasing schemes
- Discounts on high street brands, online shopping, holidays, days out and Arriva Bus Travel
- Mortgage Advise
- Payroll ISA's
- Eligibility for Costco Membership

**Job Types**: Full-time, Permanent

**Salary**: £26,500.00 per year

**Benefits**:

- Company events
- Company pension
- Gym membership

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Birmingham, B6 7SS: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Willing and able to pass necessary security vetting

**Experience**:

- Operations support: 3 years (required)
- security or similar: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)
- SIA (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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