Part Time Customer Service Executive
2 days ago
**Part Time Customer Service Executive**
This dynamic travel business is looking for a Part Time Customer Service Executive to join their small friendly team. This important role is to support travel agents using their in-house booking system and to provide booking and operational support.
**Part Time Customer Service Executive - Role & Responsibilities**:
- Manually making bookings as required
- Assisting members with checking for additional information and / or adding extras to bookings such as baggage & special requests etc.
- Deal with all group travel bookings.
- Ensure all schedule changes are communicated to members.
**Part Time Customer Service Executive - Skills & Experience Required**:
- Retail Travel or Tour Operator experience with strong destination knowledge
- Excellent written and spoken communication skills.
- Ability and desire to provide a professional customer focused service at all times.
- Efficient, organised and diligent with the ability to prioritise workload.
- Strong IT skills - with experience of ISELL or other travel booking systems being an advantage.
- Flexible approach with an ability to adapt to changing priorities.
**Part Time Customer Service Executive - Additional Information**:
- Salary circa £22.5k to £23k. pro rata
- Minimum of 3 days per week 9 to 5.30
- Hybrid working possible after training
- Company benefits include pension, healthcare etc.
**Don't keep a good thing to yourself**
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.
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