Guest Experience Host

4 weeks ago


Leeds, United Kingdom Tick Tock Unlock Ltd. Full time

**Tick Tock Unlock is an exciting entertainment company that provides live and immersive gaming experiences for friends, families, and colleagues.**

**This is a wonderful opportunity to be a part of our new concept
- ‘The Library of Broken Books’; a hybrid of escape games, immersive theatre and game shows based in the heart of Leeds City Centre. Each host will guide teams through the Library into different story based games where they are required to collect keys by solving puzzles. We are initially opening games in the Adventure and Fantasy genres and progressing to Magic and Horror genres in the future. The Host must entertain, engage and encourage groups to push the boundaries of their mental and physical skills.**

**PERSON SPECIFICATION**
**Our Hosts will need to be bubbly and quick-witted with contagious enthusiasm, positive energy and attention to detail. Adapting each performance to suit each group's specific needs, our Hosts will need to be able to think on their feet and ensure that no two performances are the same. Previous experience in immersive or interactive theatre is essential. Are you an expert improviser? Are you confident with excellent comedic timing? Well then, we need you**

**KEY RESPONSIBILITIES**
- Remaining in character from greeting your customers until they leave the experience
- Resetting games
- Ability to work solo as well as with a team
- Ensure all health and safety protocol is followed
- Adhere to all risk assessments
- Ensuring the space is ready for customers including checking resets and cleaning
- All areas to be kept clean and tidy throughout the day
- Involvement in creating social media content
- Watching CCTV cameras to ensure the safety of our customers whilst inside the game rooms
- Responsibility to ensure compliance of all company policy & procedures.

AUDITION
A crucial part of this role is your creativity. We encourage you to create your own character for the audition process and we can then collaborate on developing this character into a cohesive part of the Library storyline. A few things to think about; which genre could they be from? Do they have their own background story? How would you describe the personality? How would they dress?

These characters must be whimsical but also believable with the opportunity to develop it over time.

ADDITIONAL REQUIREMENTS

Live Theatre or Attraction experience is desirable but not required.

You must be able to work weekends and late nights

Passion for delivering great customer service

Contract length: zero hour contract

Hours: negotiable

Start Date: March 2023

**Job Types**: Part-time

Pay: £9.50 per hour

Schedule: Weekends, Evenings and occasional daytime

**Job Types**: Part-time, Zero hours contract
Contract length: 12 months
Part-time hours: 2-10 per week

**Salary**: £9.50 per hour

Schedule:

- Weekend availability
- Weekends only

**Experience**:

- Customer Service: 1 year (preferred)
- Acting: 1 year (preferred)

Work Location: One location

Expected start date: 01/03/2023


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