Telephone Collections Agent
4 days ago
**Client**: Rundles
**Role Title**: Telephone Collections Agent
**Location of roles**:Market Harborough
**Salary**:£23,400.00 p/a (plus bonus after completion of review period) with OTE £26,500.00
**Role** - Full Time
**Role Title: Telephone Collections Agent**
**Role - Full Time, office based** _(_**37.5hrs per week with Shifts of 8am-4pm,10am-6pm, 12pm-8pm)**_
**Occasional Saturday working (8am-12pm) and Bank Holidays**
**25 days annual leave plus bank holidays**
**Benefits: Retail Discounts, Pension, Cycle to Work scheme, Gym Membership supplement, Additional Leave**
**Description of role and company**:
**About us**:
Based in Market Harborough for over 30 years, Rundle & Co is one of the most respected enforcement companies in the industry. Working on behalf of Local Authorities across England & Wales we collect vital funding to help support the services in each of these Authorities’ communities. Working with our customers, we arrange bespoke repayment plans that are designed to help those in financial hardship work towards becoming debt free.
Due to continued growth from new clients, we are looking for new team members.
**Why Rundles?**
As well as a great working environment we offer a range of employee benefits including:
- Basic Salary £23,400 with OTE £26,500 per annum
- Continuous learning & development
- Additional Leave
- Regular company events
- Cycle to work scheme
- Free fresh fruit
- Employee discount programme
- Free on-site parking
- Subsidised gym membership
- Health & wellbeing programme
- Referral programme
**About the role**:
Due to continued growth from new clients, we are looking for new team members. Working with our customers, we arrange bespoke repayment plans that are designed to help those in financial hardship work towards becoming debt free. We are looking for telephone collection agents to join the team. Experience is not essential however we are looking for applicants who have the ability to problem solve inbound queries and outbound contact campaigns. We aim to Deliver positive outcomes for customers who find themselves in difficult situations. Successful colleagues are able to remain calm, confident and work with customers to find a solution that works. This is a full time off based role Monday to Friday between the hours of 8am-6pm. Occasional Saturday and Bank Holiday cover required. You will not be required to work on Sundays.
Rundles is proud to be an Equal Opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees that represents all backgrounds, perspectives and skills.
**Job Types**: Full-time, Permanent
**Salary**: Up to £26,500.00 per year
**Benefits**:
- Additional leave
- Company events
- Company pension
- Cycle to work scheme
- Gym membership
- Health & wellbeing programme
- Sick pay
- Store discount
- Work from home
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: In person
Reference ID: Callcentre
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