Business Support Apprentice

3 weeks ago


Birmingham, United Kingdom Serco Plc Full time

**Title**: Business Admin Apprentice
**Location**: City Centre, 7 Hill Street, Birmingham B5 4AU.
**Working Week**: 37.5 hours per week, Monday - Friday, 09:00 - 17:00
**Salary**: £13,700 per annum plus benefits & 25 days annual leave
**Apprenticeship Qualification**: L3 Business Administrator Standard
**Expected Apprenticeship Duration**: 18 months minimum

Our Employment, Skills and Enterprise business provides support to citizens, from supporting the unemployed into sustainable work, to upskilling those with low or no vocational skills, so they can progress in work.

As part of the apprenticeship scheme, we’ll provide you with L3 Business Administration and L2 Functional English and Maths training (all delivered by our Apprenticeship team at Serco). You’ll also have access to a treasure trove of development opportunities and enjoy the full training, support and encouragement of our super-friendly team. You will develop the skills you need for the job by working alongside your colleagues and getting hands on experience.

**About you**
To be successful in this role you will need to be organised, able to plan and prioritise and be a real problem solver So, as well as excellent IT skills you’ll be someone who is thorough and organised in your working approach and be comfortable in dealing with multiple tasks at once.
The role requires a pro-active, well-organised and confident individual with a methodical approach to problem solving along with excellent customer service skills. Your ability to communicate effectively (both written and verbally) as well as being a committed team player is vital in keeping your internal customers happy.

We use a variety of online tools and technology, so you’ll be happy working with MS Office Suite and can easily turn your hand to online systems and tools. Lastly, you’ll need to have between an A* and C in Maths and English (or 9 to 4 under the new grading system) and have a strong interest in Business Administration.

**About Serco**
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

**Apply**

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.



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