Ward Clerk

2 weeks ago


Bradford, United Kingdom Bradford Teaching Hospitals NHS Foundation Trust Full time

We are looking for enthusiastic and motivated Band 2 Ward Clerks to join our NICU family at Bradford Teaching Hospitals

At BRI NICU we care for the sickest, smallest and earliest babies from birth through to discharge and pride ourselves on our exceptionally high standards of care.

Accredited as the first NICU in the country to achieve UNICEF Baby Friendly Neonatal Standards we are very proud of the parents as partners in care ethos that underpins every aspect of the care we deliver to babies and their families within the service.

The Neonatal Service at Bradford Teaching Hospitals NHS Foundation Trust is a friendly, innovative and forward thinking multi-disciplinary team that provides high quality care for babies from across the Yorkshire and Humber and beyond. We are proud of our close relationships with other neonatal units in the Yorkshire and Humber Operational Delivery Network and with Embrace.

**Get in touch to find out you can come and join our team**:
The prime responsibilities of the post holder will be to assist the nursing teams of the department with a variety of administrative and clerical duties.

The successful applicants will work as part of a team and be responsible for the provision of a high quality administrative service to the Neonatal Service.

At Bradford Teaching Hospitals we’re passionate about providing outstanding care for the people of the Bradford district and communities across the North of England. We’re keen to meet people interested in sharing our passion and helping us continue to deliver the highest quality of care to our patients.

We’re a renowned teaching hospital trust at the forefront of research, education and development, with a state-of-the-art simulation and skills training centre on site.

This is a key post in the provision of clerical and administrative support to the Neonatal Intensive Care based at BRI. The clerk is an important and integral part of the team and applicants must be willing and able to act on their own initiative and organise their workload effectively and efficiently.

Assist in the completion of ward statistics for the Patient Service’s Manager and for Patient Administration.

Make or request follow up appointments for patients before discharge and arrange transport as and when necessary.

Answer the telephone, take messages and ensure they are passed in a timely manner to the correct person.

Act as the ward receptionist, welcoming patients and relatives, offering help and advice and ensuring that each patient is supplied with relevant written information.

Improving patient / family experience.

Ensure that the stationary supplies for the ward are kept stocked and that all areas under the clerk’s direct influence are kept clean and tidy.

Assist when necessary with the ordering, maintenance and putting away of supplies.

Clerically support the nursing staff.

Distribute and collect Friends and Family cards (patient feedback)

Record compliments on the Datix system.

Contribute to the prevention of accidents and untoward incidents within the care environment.

Participate in training or attend study days as and when required.

Act as fire warden when requested to do so.

Any other duties, which may be allocated to the post.


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