Guest Services Agent

6 months ago


Plymouth, United Kingdom Fox on the Hoe Full time

At Fox on the Hoe, our mission is to create an exceptional, luxury apartment hotel experience on Plymouth Hoe. We will be offering an unparalleled blend of guest service, elegance and comfort, within this charming and magnificent setting. Our guests will experience the opulence of a luxury apartment hotel with the captivating allure of the natural wonders and rich history the immediate vista celebrates.

We are looking for an exceptional team of reliable hotel Concierge to work at the main entrance reception desk of our super luxury apartment hotel, opening soon. As part of the Guest services, you will be the first person to meet and greet our guests to this beautiful hotel. You will require excellent interpersonal skills, ensuring all guests feel valued, pampered, and indulged throughout their stay. We are committed to delivering a service that surpasses expectation offering a personalised attention.

This role offers part time shifts, early, late and weekend shifts.

**Job Types**: Full-time, Part-time
Part-time hours: 8-40 per week

**Salary**: From £10.42 per hour

**Benefits**:

- Employee discount

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Plymouth: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (required)
- Administrative experience: 1 year (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: Guest services agent - Fox on the Hoe


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