Technology Support Assistant

5 months ago

Edinburgh, United Kingdom University of Edinburgh Full time

**UE05 £27,979 - £32,332**

**School of Health in Social Science**

**Full Time - 35 Hours Per Week**

**Contract Type - Open Ended
**The Opportunity**:
This is an exciting opportunity to join the Learning and Information Technology team in the School of Health in Social Science at the University of Edinburgh.

The post-holder will provide a broad range of technology support to the School in liaison with the Learning and Information Technology Manager to ensure smooth operation of learning and information technology systems and delivery of a wide range of support services.

This post is full-time (35 hours per week).

**Your skills and attributes for success**:

- Experience providing maintenance of hardware including desktop PCs, Mac and Windows laptops and supporting end users with IT troubleshooting.
- Strong interpersonal and communication skills and the ability to explain technical issues to a variety of users.
- Ability to quickly learn how to use new tools effectively and to liaise with technology support staff in troubleshooting and resolving issues Strong analytical, problem solving, and organisational skills with the ability to manage own workload and respond to priority tasks

**Click to view a copy of the full **job description **(opens new browser tab)

**As a valued member of our team you can expect**:

- A competitive salary of UE05 £27,979 - £32,332
- An exciting, positive, creative, challenging and rewarding place to work.
- To be part of a diverse and vibrant international community
- Comprehensive Staff Benefits, such as a generous holiday entitlement, a defined benefits pension scheme, staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our **staff benefits page **(opens in a new tab) and use our reward calculator to discover the total value of your pay and benefits

**Championing equality, diversity and inclusion**

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.

Prior to any employment commencing with the University you will be required to evidence your right to work in the UK. Further information is available on our **right to work webpages **(opens new browser tab)

**Key dates to note**

Interviews will likely to be held week commencing **Monday 29 **th **April.

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