Sales & Ecommerce Administrator

We are an online contract furnishing supplier. This is an opportunity to join a small team running a very successful and rapidly expanding internet business. You will be working directly with the Sales Manager and Managing Director and whilst the initial function will be administrative support and customer service, this should develop quite quickly into project sales, customer management and placing orders with suppliers.

**About the company**

Direct Fabrics is a leading supplier and manufacturer of contract furnishings to a wide range of businesses including schools, care homes, hotels, ships and residences. Products supplied include curtains, blinds, hospital railings, flame retardant bedding and a range of furnishings.

We operate from an office in a Backwell, North Somerset.
- Self Starter willing to go the extra mile for team success.
- Confident on the phone, professional and friendly
- A high degree of work accuracy.
- Good conversation and telephone skills.
- Good eye and memory for detail.
- A well organised approach to work.
- Numerate.
- Computer literate.
- An understanding for numbers.
- Can work as part of a team and keen to learn and progress.
- Has initiative and able to work independently.
- Well-mannered and able to deal with clients and suppliers.
- eCommerce experience beneficial
- Marketing and publication experience for adapting pages on the website

**Day to Day Admin Tasks Include**

**Sampling Serice**
- Picking and packing samples
- Following up with customers about samples received
- Updating sampling system and CRM

**Day to Day**
- Checking state of current orders and updating production schedules
- Updating products on eCommerce website
- Handling sales and delivery enquiries from clients
- Data Entry,
- Contacting suppliers and ordering stocks.
- Following up on quotations.
- Creating marketing literature
- Processing orders.
- Sense checking calculations
- Chatting with customers through chat function on the website

**Sales Task**
- Manage customer relationship management tool
- Following up on quotations
- Outbound prospecting for commercial clients.

**A great opportunity.**

There is a great diversity in tasks, from marketing, accounting, customer services and more. This means you will obtain a true insight into modern internet business and can develop yourself as the company grows. Your creativity and ideas to improve processes and go after new markets will be supported.

**Required qualifications**

Previous success in High school / University or other life experience. GCSE's Mathematics and English.
- Previous office experience essential
- Website-related experience would be beneficial but is not essential.
- Driving licence and own vehicle would be useful but not essential

**Job Types**: Full-time, Contract

**Salary**: £18,000.00-£22,000.00 per year

**Benefits**:

- Casual dress

Schedule:

- 8 hour shift
- Monday to Friday

Application question(s):

- Do you have any website e-commerce sales management / Order Processing experience?
- How Many Years of Customer Service Experience do you have?
- How many years of sales experience do you have?