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Workshop Controller
2 weeks ago
Job Title: Car Main Dealer Workshop Controller
Location: Bedfordshire
**Salary**: OTE £40,000
Our client is a leading car main dealer in Bedfordshire, committed to delivering an experiential customer service that exceeds both business objectives and customer expectations. We are seeking a highly skilled and experienced Workshop Controller to leadand manage their workshop team.
Key Responsibilities:
- Manage and coordinate the daily activities of the workshop team, including technicians and service advisors
- Ensure all work is completed to the highest standard, on time and within budget
- Monitor and maintain workshop productivity and efficiency
- Liaise with customers to ensure their satisfaction with the service provided
- Provide technical support to technicians and service advisors as required
- Manage workshop health and safety, ensuring compliance with all relevant legislation and company policies
- Maintain accurate records of all work carried out in the workshop
- Manage and control workshop costs to achieve profitability targets
**Requirements**:
- Technical experience and people management experience is essential
- Strong communication and customer service skills
- Ability to work under pressure and to tight deadlines
- Strong problem-solving and decision-making skills
- Ability to manage and motivate a team
- Good IT skills, including proficiency in Microsoft Office
- Full UK driving license
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