Safeguarding Case Officer
2 weeks ago
About the role
Our clients vision is "Tennis Opened Up" and its mission is to make tennis Relevant, Accessible, Welcoming and Enjoyable for all.
As part of the Safeguarding Team, the Safeguarding Case Officer plays a key role in taking a pro-active approach to safeguarding. You will be responsible for providing high quality support in the investigation of safeguarding cases and will be a key partof ensuring high safeguarding standards exist across the sport.
You will supervise and allocate cases in the absence of the Safeguarding Case Manager and can represent the organisation at strategic meetings with partners. As part of the safeguarding team, you will also work to manage an efficient, effective criminalrecords checking process.
Key Accountabilities
Compliance:
- Support the criminal records checking process, managing DBS casework and administration in a confidential and timely manner.
Case Management:
- Assist the safeguarding case manager as directed in the investigation of cases including: conducting interviews, representing them at strategy meetings, producing reports and referring cases to relevant bodies. Manage cases of reputational risk and mediainterest.
- Provide advice and support to the additional case officer and regional safeguarding officers, Regional Participation colleagues, tennis venues and individuals including clubs, coaches, welfare
officers, volunteers, officials, players, and parents.
- As part of the Safeguarding Team, work across British Tennis to assist in the development of high quality advice, guidance and support for projects and events as required.
- Represent the team externally at strategic meetings and events on behalf of the Safeguarding Case
Manager and Head of Safeguarding.
- Complete reports for Board and Executive teams on cases of note, case data trends and matters of
organisational interest.
- Present cases to the Safeguarding and Protection Committee on behalf of the HOS and Safeguarding Case Manager and assist in the coordination and planning of committee hearings.
- Manage general enquiries for the safeguarding team through the safeguarding mailbox
Education/Training:
- Assist in the delivery of training to coaches, venues, volunteers and colleagues in order to improve
the level of Safeguarding expertise across British Tennis.
- Act as an ambassador for them and the sport at key sport sector, industrial events, and other
networking opportunities.
Legislation:
- Keep informed of current legislation, statutory and other guidance with regards to safeguarding and cascade the information accordingly.
- Keep informed of current legislation, statutory and other guidance with regards to data protection
and confidentiality.
Person Specification
Previous Experience of:
Working in a safeguarding role with experience in investigation and management of complex safeguarding cases including those of media interest and that could represent
reputational risk. - Essential
Supervision and allocation of cases (as required in the absence of the SCM) - Essential
Working with regulators and enforcement bodies (as required to attend strategic meetings
on behalf of the Safeguarding Case Manager) - Essential
Writing reports and tracking data effectively for Board and Executive teams - Essential
Managing high volume of enquiries electronically - Essential
Mentoring and advising more junior case officers - Essential
Ability to travel regionally and to work a flexible working pattern (evenings and weekends
may be required) - Essential
Safeguarding in the sports sector - Desirable
Knowledge, Training & Qualifications:
You will have a comprehensive understanding of current safeguarding legislation and guidance across England, Wales and Scotland - Essential
A criminal records check is required as part of the recruitment process
- Essential
Pip 2 or similar investigative qualification - Desirable
Personal Attributes
Inclusion
- Create an environment where people feel safe and welcomed
- Value people’s differences and believe they make them stronger
- Take the time to learn more about inclusion and remove any current or potential
barriers
Teamwork
- Able to work on own initiative and appreciate the high level of accountability.
- A great leader and motivator of others
- A great communicator both internally & externally
- Always prepared to work collaboratively
Integrity
- A high degree of emotional intelligence and self-awareness, with the ability to adapt style to meet the needs of the audience.
- Will always suggest improvements to ways of working
- Will be comfortable challenging groups or individuals to ensure high levels of work
- Treats others as you wish to be treated
Passion
- A genuine passion for people and good customer service ethic.
- Highly proactive with a 'can-do’ attitude
- Hard working & driven to succeed and achieve their missio
Excellence
- Always aims to achieve the best possible outcome
- Develops plans based on best practise and previous experience
- Seeks support from colleagues to improve outcomes
- Will be happy to take the more challenging route if it results in higher quality outputs
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