Digital Infrastructure Lead

4 weeks ago

Whitchurch, United Kingdom Velindre University NHS Trust Full time

Working as part of the Velindre University NHS Trust (VUNHST) Digital Services Team, the Digital Infrastructure Lead has the responsibility for the development, maintenance, and support of the IT infrastructure for the Welsh Blood Service and Velindre Cancer Centre.

As the Digital Infrastructure Lead you will be required to take a flexible and innovative approach combined with excellent interpersonal, communication and Organisational skills to ensure that service requirements for Network, client and infrastructure are supported and delivered across Velindre University NHS Trust.

**You will be expected to**:

- Provide Operational/ Technical Support of multiple services and systems
- Provide support, guidance and technical advice to colleagues and other NHS staff
- Monitor Network and Infrastructure health daily and resolve underlying issues
- Investigate and resolve complex IT issues
- Develop/ improve systems and services in line with Organisational requirements
- Participate in an on-call Rota as required

Experience of working within an IT Technical role and support environment is essential for this post and experience/knowledge in the following areas would be advantageous:

- Good Working Knowledge of Microsoft Windows Server, SQL, IIS
- Practical experience in log analysis
- Working experience in large-scale client upgrades/ refresh programme
- Good knowledge in ITIL service Delivery and Service Support
- Good problem solving skills
- Knowledge/ experience of working with virtual environments (VMware / Hyper-V)
- Knowledge/ experience of working with storage/ backup environments
- Excellent customer and supplier Liaison
- Good working knowledge of Mobile devices/ mobile support
- Knowledge/ Experience of Cisco Networking/ Firewalls/ Telephony
- Experience of writing technical specifications and procurement processes
- Experience of working within a clinical environment

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.

Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.

If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.

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