Assistant Development Manager
7 days ago
Our client (a luxury residential scheme in Hendon, London NW9) is currently recruiting for an Assistant Development Manager
As the assistant development manager, you will contribute to our clients' vision of being the leading residential property manager, as recognised by others by:
- Demonstrating values in all aspects of your work and communication, to naturally develop strong relationships and enhance work quality.
- Working in close conjunction and cooperation with resident committees or associations and proactively coming up with solutions to any issues that may arise.
- Supporting the development manager to build and maintain a community atmosphere on site. This role reports to the development manager and has a team of up to 4 direct reports and 30 indirect reports.
Main Responsibilities
1. Identify and deliver on-going training needs to support the team, utilising appropriate internal and external methods and support as well as conduct frequent reviews with direct reports providing constructive feedback and coaching, ensuring KPI's and SLA'sare met.
2. Monitor performance, setting guidelines, managing holiday / sickness absences and organise shift cover, undertaking or organising emergency cover as required.
3. Assisting with the drafting, control and reporting of the service charge budget and expenditure for the development. 4. In conjunction with the development manager, participating in all customer / contractors and client meetings, ensuring issues are promptlyadministered and dealt with within the agreed timeframes.
5. Effective liaison with customers on a daily basis, attending to any issues and enquires and ensuring matters are resolved.
Skills and Experience
- Excellent understanding of the residential property sector, having worked in a similar role previously
- Sound knowledge of building fabrics and maintenance
- Experience or exposure to serving section 20 notices and understanding of major work projects
- Good understanding of service charge budgeting
- Confident, an articulate communicator with the ability to build and maintain strong relationships
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