Service Lead

2 weeks ago


Mansfield, United Kingdom Nottinghamshire Mind Full time

**About Us**

Nottinghamshire Mind works to support and represent people with mental health illnesses living across the county. We tackle stigma and discrimination head-on. We support our service-users to live safe, purposeful and fulfilled lives in our communities. We believe in their recovery and are hopeful about their future. Working together with National Mind we will not give up until everyone in our community gets the respect and help that they need

**About The Person**
- Ability to motivate and supervise staff teams.
- Understanding of the challenges experienced by people with mental health difficulties.
- Ability to work in a recovery orientated, person centred, non-judgemental manner.
- Numeracy, literacy, and IT skills.
- Experience of working towards achieving individual and team objectives.
- Suitable time management and able to work to deadlines.
- Confident and effective communicator.
- Understanding of the importance of professional boundaries working with vulnerable people.
- Holds qualification appropriate to the sector e.g. NVQ/QCF or significant evidence of working practice.
- Working knowledge of Safeguarding of Vulnerable Adults framework, the ability to follow procedure and development of a culture of safe practice.
- Collaborative team working skills.
- Adaptable and able to work in a challenging and changeable environment.

**The role**:

- To supervise and support team of intervention workers and CS co-ordinator.
- Recruit and maintain a team of support volunteers.
- To organise team rotas to ensure sessional cover.
- To lead in the development, coordination, and evaluation of the Sanctuary programme on behalf of Nottinghamshire Mind.
- To work closely with overall Sanctuary Partnership Manager and Partner Leads from Turning Point and Framework to monitor and evaluate the programme, including data collation, reports, focus groups and client satisfaction surveys.
- To ensure programme vision and values are embedded in the team.
- To respond to data collection requests.
- To monitor team performance to ensure it meets expectations and agreed performance criteria, reporting variances to Nottinghamshire Minds Operations Manager.
- To ensure the service is delivered in accordance with the agreed model.

**How to apply**:

- Go to Nottinghamshire Mind Website
- Read through the Job Description
- If you think you are the right fit for the role, please download and complete the Application Form and Equal Opportunities Form

**Interview Process**:

- If we think you are suitable for the role, we will be in touch to organise a time & date for an interview
- The interview will be an opportunity for us to have a chat with you and find out more about why you would like to be a Mental Health Service Lead
- Crisis Sanctuaries
- We can also answer any more questions you might have about the role and the commitment, and find out how we can best support you in the role

Important Dates:

- Application Closing Date: Wed 8th May
- 1st stage telephone interviews: Thursday 9th and Friday 10th May
- 2nd stage in person interviews: w/c Monday 13th May

**Job Types**: Part-time, Fixed term contract
Contract length: 11 months

Pay: £13.39 per hour

Expected hours: 20 per week

**Benefits**:

- Company pension
- Private medical insurance
- Work from home

Work Location: Hybrid remote in Mansfield

Reference ID: NCS-Lead



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