Senior Ict Consultant

2 weeks ago

Harlow, United Kingdom PLANET RECRUITMENT SERVICES LTD Full time

**Senior ICT Consultant**

**Harlow, Essex**

**£30,000 - £35,000**

**Benefits**: Include pension scheme, eye care voucher scheme, cycle/e-bike scheme, mental health first aid and employee assistance programme.

**Our client is looking for and enthusiastic and motivated Senior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our expanding team in Harlow.**

You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous mannerwith the ability to explain technical issues in layman's terms to our customers.

You should be able to work independently and have an aptitude for problem solving and a proactive approach to identifying ways to improve services provided by your team.

**Responsibilities include**:

- Work as part of the team to handle 2nd/3rd line requirements, ICT emergencies & school complaints.
- Resolve and manage any technical issues that impacts the running of the school's function by providing robust technical solutions.
- Provide internal network support.
- Help with the support/mentoring of the 1st/2nd support roles.
- Enforcing and monitoring in line with School policies
- Internal staff training
- Responsible for a wide range of technical duties associated with the computer network and desktop services, primarily in connection with existing installations and upgrading of these installations. (Desktop computers, iPads, printers, telephones, scanners,projectors, pa equipment, AV lecterns and hardware)

**Skills/Abilities**
- Windows Server, Active Directory and Microsoft Operating Systems
- Virtualisation Technologies - particularly HyperV
- Cloud Technologies - Office365/Azure
- Experience of leading on installations of servers and networks
- Ability to make proactive decisions when an ICT emergency occurs.
- Outstanding levels of customer service with positive & pro-active communication skills both verbal and written
- Flexible and adaptable
- Friendly and approachable
- Excellent team player
- Able to work independently and good at planning and organizing own time effectively.

INDIT

Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer.

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